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More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a site's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are totally free, a surprisingly low number of companies really make use of them.
Although we now know why customer reviews are so powerful, the majority of businesses obviously do not.
Source: LsaInsider
Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies
More youthful people understand the value of being informed. User-generated content has an unassailable impact on consumers.
If businesses think of the power of consumer reviews over millennials, they will recognize what they've been losing out on. Older people are various though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews Across The World
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
These the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
15 Percent Of Customers Don't Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15% of prospective clients won't even consider working with a business they can't discover viewpoints about.
Source: Statuslabs
53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review statistics clarify that 63% of consumer reviews remain without a response. That's too bad, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
73 Percent Of Consumers Think Customer Reviews Are More Crucial Than Star And Number Rankings
Online review statistics make it clear people aren't satisfied with ratings alone.
Consumer reviews make the stats appear more genuine which is what the potential clients are looking for. Practically a 3rd of customers say written reviews are the only function that makes them believe the websites' reviews are appropriate and helpful.
Source: Fan and Fuel
74% Of Regional Businesses Have At Least 1 Google Review
A single review is far from enough to improve your site's SERP ranking.
Taking a look at online rankings statistics, we learnt that a business requires to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Typically two-thirds of companies have great and awesome scores. Only 5% of companies have a rating listed below 3 stars.
Source: Brightlocal
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who read client reviews, agree that it increases their purchasing confidence.
Organizations use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
67% Of Consumers Report Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider
Reviews have a huge effect on their decision when consumers have to select a service provider.
Source: DemandGenReport
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can also influence our buying decisions.
According to social media reviews data, Facebook affects more than half of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics reveal that four out of five users are likely to rely on a local business.
Source: RevLocal
Due To The Fact That They Want To Buy A Service Or An Item And Want To Get The Truth About The Businesses Items And Services, 82% Of Consumers Go To Review Websites.
Users come due to the fact that they have currently formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal
90% Of Users Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about very first impressions?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your site.
Source: Martech Zone
70 Percent Of Customers Prefer To Find Out About A Business Via Reviews And Articles, Rather Than Ads
Ads are all well and good, but it's worth attempting a different approach too. Reviews are by far the very best method to find the truth about a product or service.
Source: Statuslabs
More Than Half Of Consumers Aged 25 To 34 Wrote Reviews
According to Statista, the younger generations are plainly the more vocal ones.
Source: Statista