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64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read client reviews, agree that it increases their buying confidence.
Businesses use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Unfavorable Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your website. According to online review stats, people devote more than 5 times as long on a site when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo
Software Application Reviews Influence Over 98% Of All Purchasers
18% of software application purchasers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
A One Star Boost In Rating Can Result In A 5% To 9% Increase In Business Income
Businesses that treat clients well usually flourish, review sites help ensure of that.
Source: Statuslabs
77% Of Consumers Would Give A Review If They Were Asked
More than a 35% would submit a review to advise others about their consumer experience and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to post a review to help other people with their decision making process.
Source: Podium
83% Of All Younger Consumers Were Asked To Post A Review Recently
Of those invited, 80% of clients did post a review. In general, companies have actually asked 66% of all clients to submit a review on their business.
Source: Brightlocal
Fifty Percent Of All Millennial's "Constantly" Read Online Reviews For Companies
More youthful individuals know the worth of being informed. User-generated content has an unassailable effect on customers.
They will realize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews
Irrespective of how attractive your marketing is, you still require client reviews. There's no other way around it. Clients are still ready to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
73 Percent Of Consumers Think Client Reviews Are More Crucial Than Star And Number Scores
Online review stats make it clear individuals aren't satisfied with scores alone.
Consumer reviews make the stats appear more authentic which is what the potential clients are trying to find. Nearly a 3rd of customers say composed reviews are the only function that makes them believe the sites' reviews are pertinent and useful.
Source: Fan and Fuel
The Majority Of Shoppers Aged 25 To 34 Submitted Reviews
According to Statista, the more youthful generations are surprisingly the more opinionated ones.
Source: Statista
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Use A Service
This stat is one of lots of that illustrate the importance of online ratings. Now that news of client complete satisfaction travels this fast, keeping your consumers happy is more crucial than ever.
57% of consumers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked just for businesses with a best five star ranking.
Source: Brightlocal
Reviews Posted On Twitter Can Help Increase Online Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
60 Percent Of Customers Refer To Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is influenced substantially by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.
Reviews and score statistics show people value the opinion of peers more than any other material.
Source: Collective Bias