91% Of Millennials Have Faith In Online Reviews As Much As Loved Ones

Online review stats place clients' reviews as the most reliable source of recommendations. Online reviews usually bring the same weight as guidance from loved ones.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company

The star rating is the first thing customers see. Still, users take note of other factors as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American customers.

Source: Statista

15 Percent Of Consumers Don't Trust Businesses Without Having Online Reviews

No trust means no interactions. 15% of possible customers will not even think about working with a company they can't discover opinions about.

Source: Statuslabs

Online Product Reviews About A Product Can Boost Its Conversion Rate By More Than 270 Percent

User review stats show the purchase possibility for a product with 5 reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

Just 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of businesses in fact make use of them.

Although we now know why client reviews are so effective, a lot of businesses obviously don't.

Source: LsaInsider

61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars

Generally two-thirds of businesses have excellent and outstanding rankings. Only 5% of businesses have a score below 3 stars.

Source: Brightlocal

Half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

More youthful people understand the worth of being informed. User-generated content has an unassailable impact on customers.

If businesses think of the power of client reviews over millennials, they will realize what they've been missing out on. Older people are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

90% Of Customers Require Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals state about first impressions, right?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

If you do not have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

53% Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of Online Shopping.

Today's shoppers are smart and desire the best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the buying decision.

Source: Statista

People Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users choose to get things done quicker. Buying decisions are made rapidly.

Online reviews are undoubtedly persuasive, yet online marketers haven't always come to appreciate the power of them.

Source: Martech Zone

The Majority Of Popular Products Have A Typical Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to client rating statistics, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

Software Application Reviews Influence Over 98% Of All Purchasers

18% of software application purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

When Purchasing Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Influential Aspect

Statistics reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to decide not to buy. Three negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

77% Of Consumers Would Certainly Submit A Review If They Were Asked

More than a 35% would submit a review to inform others about their customer experience and 24% would likely direct their review to the company itself.

Over a 26% would be willing to leave a review to assist other individuals with their choice making process.

Source: Podium

Clients Could Spend 31% More With A Business That Has Excellent Reviews

Pay attention to this statistic. The more detailed other users explain your services or product, the more money you can charge and consumer review statistics reveal to us exactly how much more.

Source: Martech Zone

71% Of Millennials Search Customer Reviews Of Expert Services

Over half of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% used online reviews to choose a lawyer or a medical professional.

Young people (age 18-35) are a lot more likely to hire a professional based on online reviews. Only 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

53% Of Customers Expect Businesses To Reply Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of customer reviews go on without a reaction. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers