70% Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people read a lot more reviews to get an idea of how the business is in fact doing. Don't depend on that fact alone.

Source: Brightlocal

70 Percent Of Customers Prefer To Find Out About A Business Via Posts And Reviews, Instead Of Ads

Ads are all well and good, but it deserves trying a different approach also. Reviews are by far the very best way to discover the truth about a product or service.

Source: Statuslabs

86% Of Consumers Would Consider Composing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the money they spend at your business. If you provide an excellent experience, they will be willing to share it.

Source: Brightlocal

One-half Of All Millennial's "Always" Check Out Online Reviews For Businesses

Younger people understand the value of being informed. User-generated content has an unassailable impact on consumers.

They will realize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

95% Of Unhappy Customers Will Return To A Business If A Business Manages To Fix Issues Rapidly And Efficiently

Clients don't anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there's nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

77% Of Customers Would Definitely Give A Review If They Were Asked

More than a 35% would post a review to advise others about their client encounter and 24% would likely direct their review to the business itself.

Over a 26% would be willing to submit a review to assist other individuals with their decision making process.

Source: Podium

67% Of Customers Claim That Reviews Are A "Very Important" Factor When Selecting A Solution Provider

Reviews have a massive impact on their decision when customers have to choose a service provider.

Source: DemandGenReport

More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Online Item Reviews About An Item Can Amplify Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase likelihood for a product with five reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

72 Percent Of Consumers Will Not Take Action Before They Read Some Reviews

Regardless of how eye-catching your marketing is, you still require customer reviews. There's no skirting around it. Clients are still ready to hear you out, however they trust other people more.

Source: My Testimonial Engine

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices

Statistics reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals opinions before they ever trust what the maker says. The reason, producers' descriptions are generally advertisements.

Source: Martech Zone

Because They Desire To Buy A Service Or An Item And Want To Get The Truth About The Businesses Items And Services, 82 Percent Of Customers Go To Review Sites.

Users come since they have already formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

Just 6 Percent Of Customers Don't Trust Customer Reviews At All

According to client review stats, a massive 19 percent of consumers constantly trust online reviews and never a buy without checking out reviews first.

Source: Statista