89% Of Consumers Read A Companies Responses To Reviews

Not only do the majority of individuals check out the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.

Source: Brightlocal

Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the producer says. The reason, producers' descriptions are generally ads.

Source: Martech Zone

88% Of Executives Consider Reputation Risk As A Top Business Issue

Reputation management stats indicate a company's reputation does not affect just the clients. Potential employees likewise take a look at scores and take a look at reviews.

Source: Deloitte

Over Half Of Customers Aged 25-34 Wrote Reviews

According to Statista, the younger generations are purportedly the more opinionated ones.

Source: Statista

15% Of Clients Don't Trust Businesses Without Online Reviews

No trust means no interactions. 15% of potential customers won't even consider working with a company they can't find opinions about.

Source: Statuslabs

74 Percent Of Regional Companies Have At A Minimum, One Google Review

One review is far from adequate to improve your website's SERP ranking.

Taking a look at online ratings stats, we found out that a company needs to have approximately 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

Positive Reviews Encourage 68 Percent Of Consumers To Use Local Businesses

Because the huge bulk of consumers check out reviews, you'd want yours to be appealing to new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review stats prove that 63% of customer reviews go on without a reaction. That's regrettable, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews

Corresponding with your clients establishes trust. Even something as basic as reacting to their reviews and comments can make them feel appreciated.

As you might expect, customers who feel this way are happy to spend more cash with a company.

Source: Statuslabs

Only 6 Percent Of Consumers Do Not Rely On Client Reviews At All

According to client review stats, a whopping 19% of consumers always trust online reviews and never ever a buy without reading reviews initially.

Source: Statista

Users Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done quicker. Therefore, buying decisions are made rapidly.

Online reviews are undoubtedly persuasive, yet marketers haven't always come to appreciate the power of them.

Source: Martech Zone

73% Of Consumers Think Consumer Reviews Are More Vital Than Star And Number Rankings

Online review statistics make it clear individuals aren't pleased with scores alone.

Written reviews make the statistics appear more genuine which is what the prospective customers are trying to find. Nearly a third of customers state written reviews are the only feature that makes them believe the websites' reviews are pertinent and beneficial.

Source: Fan and Fuel