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86% Of Customers Would Consider Composing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you provide them a good experience.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization
The star score is the first thing consumers see. Still, users pay attention to other aspects too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of American customers.
Source: Statista
Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also affect our buying preferences.
According to social reviews data, Facebook affects over half of users' purchase choices.
Facebook reviews statistics expose that four out of five users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who check out client reviews, agree that it increases their purchasing confidence.
Businesses use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews
Online review stats clarify that 63% of customer reviews stay without a reaction. That's regrettable, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
73 Percent Of Customers Believe Customer Reviews Are More Important Than Star And Number Ratings
Online review statistics make it clear people aren't satisfied with ratings alone.
Consumer reviews make the stats appear more genuine which is what the potential clients are looking for. Practically a 3rd of consumers say written reviews are the only feature that makes them think the sites' reviews are relevant and beneficial.
Source: Fan and Fuel
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Customers
24% of US shoppers consider reviews as 'extremely influential'.
To highlight the significance of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those very same clients are likewise willing to accept slower shipping times for such items.
Source: Turntonetworks
89% Of Shoppers Want To Read Reviews Using Their Mobile Phones
Be it by means of an app or a mobile web browser, people young and old prefer to read reviews on their phones.
Source: Statista
89% Of Clients Review A Businesses Reactions To Reviews
Not only do a lot of customers read the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.
Source: Brightlocal
70% Of Consumers Choose To Discover A Business Through Short Articles And Reviews, Rather Than Ads
Ads are all well and good, however it deserves trying a different approach also. Reviews are by far the best method to discover the truth about a service or product.
Source: Statuslabs
A One Star Increase In Ranking Can Result In A 5% To 9% Increase In Business Profits
Businesses that treat customers fairly usually flourish, review websites help make certain of that.
Source: Statuslabs