72% Of Customers Won't Take Action Before They Read Some Reviews

Irrespective of how appealing your marketing is, you still require customer reviews. There's no way around it. Clients are still happy to hear you out, however they rely on other people more.

Source: My Testimonial Engine

67% Of Customers Say Reviews Are A "Very Important" Factor When Selecting A Solution Provider

Reviews have a huge effect on their decision when clients have to pick a service provider.

Source: DemandGenReport

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review stats place consumers' reviews as the most reliable source of recommendations. Online reviews generally bring the very same weight as recommendations from friends and family.

Source: Brightlocal

Users Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Therefore, purchasing choices are made rapidly.

Online reviews are obviously persuasive, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who check out consumer reviews, agree that it increases their buying confidence.

Businesses utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Customer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, producers' descriptions are basically advertisements.

Source: Martech Zone

86 Percent Of Consumers Would Consider Writing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. If you provide an excellent experience, they will be willing to share it.

Source: Brightlocal

61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Overall two thirds of businesses have great and outstanding ratings. Just 5% of companies have a rating below 3 stars.

Source: Brightlocal

90 Percent Of Customers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people state about very first impressions?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

Think about asking your visitors to write one if you don't have reviews on your site.

Source: Martech Zone

The Typical Review Word Count Has Gotten 65% Shorter Since 2010

At the present time reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers

89% Of Individuals Like To Read Reviews Using Their Mobile Devices

Be it via an app or a mobile web browser, folks choose to read reviews on their phones.

Source: Statista

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review statistics reveal user-generated content can do wonders in regards to conversions.

A single review can have an enormous influence on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can supply an astonishing 44 percent increase.

Source: RevLocal

70 Percent Of Consumers Prefer To Discover A Business Via Posts And Reviews, Rather Than Advertisements

Advertisements are all well and good, but it's worth trying a different approach also. Reviews are by far the very best method to find the truth about a service or product.

Source: Statuslabs

More Than Four Negative Reviews About A Company Or Product May Decrease Sales By 70 Percent

One negative review is enough for 35 percent of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Fifty Percent Of All Millennial's "Always" Read Online Reviews For Businesses

Younger people know the worth of being informed. User-generated material has an unassailable effect on customers.

They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

If A Company Manages To Fix Problems Rapidly And Efficiently, 95% Of Unhappy Consumers Will Go Back To A Business

Customers don't anticipate you to be perfect. When things go wrong, they do expect you to resolve things. If there's absolutely nothing else a company can do to resolve a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday