71% Of Millennials Search Customer Reviews Of Expert Services

Majority of all people in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to choose a lawyer or a doctor.

Younger people (age 18-35) are even more inclined to hire a professional based on online reviews. Just 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

83 Percent Of Clients Do Not Rely On Advertising

The standard channels to reach clients aren't as prominent as they utilized to be. The majority of users who no longer trust ads select to take notice of customers' recommendations online.

Source: Statuslabs

73 Percent Of Customers Think Customer Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear individuals aren't pleased with ratings alone.

Client reviews make the stats appear more authentic which is what the prospective customers are trying to find. Nearly a 3rd of customers state composed reviews are the only function that makes them think the sites' reviews are relevant and beneficial.

Source: Fan and Fuel

The Typical Review Word Count Has Actually Become 65% Shorter Since 2010

Recently reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a tweet.

Source: Review Trackers

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of clients, who pay attention to the number of reviews is currently at 46%.

Source: Brightlocal

89% Of Customers Browse A Companies Reactions To Reviews

Not only do most customers read the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

Reviews Published On Twitter Can Improve Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews

Communicating with your customers builds their trust. Even something easy like reacting to their reviews and remarks can make them feel valued.

As you may anticipate, customers who feel this way are more willing to spend more money with a company.

Source: Statuslabs

63.6% Of Consumers Check Out Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.

These online review statistics reveal the general appeal of a site can just go so far when it concerns trust.

Source: Review Trackers

53% Of Americans Consider Item Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends

Online review stats place customers' reviews as the most credible source of suggestions. Online reviews typically carry the very same weight as suggestions from family and friends.

Source: Brightlocal

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

98% Of Yelp's Visitors Purchased From A Business They Found On The Website

Usually, 142 million customers go to Yelp every month. If you have not declared your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the manufacturer says. The reason, producers' descriptions are generally advertisements.

Source: Martech Zone

86% Of Consumers Would Consider Composing A Review For A Business

Your customers are your most important resource, and it's not only because of the cash they spend at your business. They will be prepared to share it if you give them a good experience.

Source: Brightlocal