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Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Customers
24% of US shoppers consider reviews as 'extremely influential'.
To highlight the importance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for an item with reviews and those exact same customers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
Unfavorable Reviews Can Increase Conversion By Up To 85%
It sounds crazy, however negative reviews can be a positive force for users to spend more time on your website. According to online review stats, people spend more than five times as long on a site when they check out negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
Software Application Reviews Impact Over 98% Of All Purchasers
18% of software application buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
86% Of Customers Would Think About Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they spend at your business. They will be ready to share it if you give them a good experience.
Source: Brightlocal
Most Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've visited a vendor. Online review trends show people prefer to comment if they had a favorable experience, rather than a average or negative one.
Source: Brightlocal
Since They Want To Acquire A Product Or A Service And Want To Get The Facts About The Businesses Products And Services, 82% Of Consumers Check Out Review Sites.
Users come because they have already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
The Majority Of Consumers Aged 25 To 34 Submitted Reviews
According to Statista, the more youthful generations are plainly the more opinionated ones.
Source: Statista
A Single Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated material can do wonders in terms of conversions.
A single review can have a substantial impact on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44% boost.
Source: RevLocal
88% Of Executives Consider Reputation Risk As A Top Business Issue
Reputation management statistics show a business's reputation does not affect just the clients. Prospective employees likewise look at rankings and take a look at reviews.
Source: Deloitte
70 Percent Of Customers Prefer To Find Out About A Business By Means Of Reviews And Posts, Rather Than Ads
Ads are all well and good, but it's worth trying a different approach as well. Reviews are without a doubt the very best way to find the truth about a service or product.
Source: Statuslabs
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
77% Of Customers Don't Rely On Reviews That Are Older Than 3 Months
Consumers don't care how great your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.
It is for this reason that companies ought to be constantly requesting reviews.
Source: Statuslabs
98 Percent Of Yelp's Browsers Bought From A Business They Found On The Site
Typically, 142 million consumers go to Yelp monthly. This is as excellent a time as any if you haven't declared your free Yelp business page.
Source: RevLocal
If They Were Asked, 77% Of Customers Would Post A Review
More than a 35% would leave a review to educate others about their customer encounter and 24% would undoubtedly direct their review to the company itself.
Over a 26% would be willing to leave a review to assist other people with their decision making process.
Source: Podium
More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70 Percent
One negative review suffices for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Generally 2 out of 3 businesses have excellent and awesome ratings. Only 5% of companies have a ranking listed below three stars.
Source: Brightlocal
Clients Might Invest 31 Percent More With A Business That Has Terrific Reviews
Take notice of this fact. The more detailed other users explain your services or product, the more money you can charge and customer review statistics reveal to us precisely just how much more.
Source: Martech Zone