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77% Of Clients Do Not Rely On Reviews That Are Older Than 3 Months
Clients don't care how good your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that companies should to be constantly asking for reviews.
Source: Statuslabs
89% Of Shoppers Like To Read Reviews On Their Smartphones
Be it through an app or a mobile internet browser, people today prefer to read reviews on their phones.
Source: Statista
70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
4 reviews may be too few. Many people check out much more reviews to get a clear view of how the business is actually doing. Do not depend on that statistic alone.
Source: Brightlocal
Online Item Reviews About A Product Can Boost Its Conversion Rate By An Unprecedented 270 Percent
User review stats show the purchase possibility for an item with 5 reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
90% Of Customers Require Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals say about impressions, right?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
89% Of Customers Browse A Companies Reactions To Reviews
Not only do most shoppers check out the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review stats position customers' reviews as the most trustworthy source of recommendations. Online reviews typically bring the very same weight as advice from loved ones.
Source: Brightlocal
A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Revenue
Businesses that treat consumers well generally prosper, review websites help make sure of that.
Source: Statuslabs
60 Percent Of Customers Refer To Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is influenced significantly by blogs and reviews on social media. With men being twice as likely to be affected than women.
Reviews and rating statistics reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends reveal people choose to comment if they had a favorable experience, instead of a mediocre or negative one.
Source: Brightlocal
74 Percent Of Local Businesses Have At Least One Google Review
One review is far from enough to enhance your website's SERP ranking.
Taking a look at online ratings statistics, we discovered that a business needs to have an average of 40 reviews before customers "Award" it with a star.
Source: Brightlocal
88% Of Executives Regard Reputation Risk As A Top Business Issue
Reputation management statistics show a business's reputation does not affect just the customers. Prospective team members also take a look at scores and read reviews.
Source: Deloitte
77% Of Clients Would Likely Leave A Review If They Were Asked
More than a 35% would leave a review to notify others about their client encounter and 24% would certainly direct their review to the business itself.
Over a 26% would want to submit a review to help other people with their decision making process.
Source: Podium
70 Percent Of Customers Prefer To Find Out About A Business Via Reviews And Posts, Rather Than Ads
Advertisements are all well and good, however it deserves attempting a different approach also. Reviews are by far the very best way to find the truth about a service or product.
Source: Statuslabs
Over Half Of Shoppers Aged 25-34 Posted Reviews
According to Statista, the younger generations are seemingly the more vocal ones.
Source: Statista