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Online Item Reviews About An Item Can Improve Its Conversion Rate By An Unprecedented 270 Percent
User review statistics show the purchase likelihood for a product with five reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
Favorable Reviews Encourage 68% Of Consumers To Use A Local Business
Considering that the vast majority of customers read reviews, you would want yours to be appealing to new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Software Application Reviews Impact Over 98 Percent Of All Buyers
18% of software purchasers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on only 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Most Best-selling Items Have An Average Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star rankings.
According to consumer rating stats, conversion rates begin to reduce as scores rise above 4.7.
Source: Spiegel Research Center
64% Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read customer reviews, agree that it increases their buying confidence.
Companies use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Use An Organisation
This stat is one of numerous that illustrate the significance of online rankings. Now that news of client complete satisfaction travels this quick, keeping your consumers happy is more vital than ever.
57% of customers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.
Moreover, 11% looked only for organizations with a best five star rating.
Source: Brightlocal
88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Buying Home Electronics
Statistics reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Site
Generally, 142 million customers visit Yelp every month. If you have not claimed your totally free Yelp business page, this is as great a time as any.
Source: RevLocal
Google Represents 57.5% Of All Reviews All Over The World
Google is in the lead here, followed by Facebook as a distant second.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
88% Of Executives Consider Reputation Risk As A Top Business Concern
Reputation management statistics suggest a company's reputation does not affect just the consumers. Prospective team members likewise take a look at ratings and take a look at reviews.
Source: Deloitte
More Than Four Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of Online Shopping.
Today's shoppers are wary and want the best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the buying decision.
Source: Statista
Buyers Reading Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done much faster. Purchasing choices are made rapidly.
Online reviews are clearly convincing, yet marketers haven't always come to value the power of them.
Source: Martech Zone
Only 6 Percent Of Customers Don't Rely On Consumer Reviews At All
According to client review stats, a whopping 19 percent of consumers always trust online reviews and never a make a purchase without reading reviews.
Source: Statista
73 Percent Of Consumers Think Written Reviews Are More Crucial Than Star And Number Ratings
Online review statistics make it clear individuals aren't pleased with ratings alone.
Written reviews make the stats appear more genuine which is what the prospective consumers are trying to find. Almost a 3rd of consumers say written reviews are the only feature that makes them believe the sites' reviews are relevant and useful.
Source: Fan and Fuel
US Shoppers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on various aspects of the shopping experience when individuals read reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of US customers.
Source: Statista
The Majority Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a negative or average one.
Source: Brightlocal