90 Percent Of Users Need Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals say about first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

If A Business Takes Care Of Problems Quickly And Efficiently, 95% Of Dissatisfied Consumers Will Go Back To A Company

Consumers don't anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there is nothing else a business can do to solve a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

The Majority Of Clients Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are clearly the more vocal ones.

Source: Statista

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star ranking is the first thing consumers see. Still, users take notice of other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of United States consumers.

Source: Statista

30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews

Keeping in touch with your customers creates trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.

As you may expect, clients who feel this way are happy to invest more money with a company.

Source: Statuslabs

89% Of Customers Browse A Businesses Replies To Reviews

Not only do a lot of shoppers read the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

One-half Of All Millennial's "Always" Check Out Online Reviews For Businesses

More youthful individuals understand the value of being informed. User-generated content has an unassailable effect on customers.

If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been losing out on. Older individuals are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the money they invest at your business. If you provide a good experience, they will be willing to share it.

Source: Brightlocal

53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review stats show that 63% of client reviews remain without a response. That's too bad, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

52% Of Customers Trust A Product More If It Has Unfavorable Reviews As Well

We already discussed the negative and positive reviews and their effect on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are positive. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

70% Of Customers Choose To Find Out About A Business By Means Of Reviews And Articles, Rather Than Ads

Advertisements are all well and good, however it's worth trying a different approach as well. Reviews are without a doubt the best method to discover the truth about a service or product.

Source: Statuslabs

The Majority Of Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends reveal people choose to comment if they had a favorable experience, rather than a average or negative one.

Source: Brightlocal

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Stats reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

USA Buyers View "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on various aspects of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and desire the very best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the buying decision.

Source: Statista

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Consumers

24% of US buyers consider reviews as 'very influential'.

To highlight the value of online reviews and rankings, did you know that 81% of customers will pay more for an item with reviews and those very same clients are also going to accept slower shipping times for such items.

Source: Turntonetworks