49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency too.

The share of customers, who take notice of the variety of reviews is currently at 46 percent.

Source: Brightlocal

Only 6% Of Customers Don't Trust Consumer Reviews At All

According to client review statistics, a tremendous 19 percent of consumers constantly trust online reviews and never ever a buy without reading reviews initially.

Source: Statista

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the massive impact user ratings have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones

Online review statistics position clients' reviews as the most reliable source of recommendations. Online reviews typically bring the same weight as advice from family and friends.

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to purchase a brand-new automobile and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read reviews.

With the help of other customers, you quickly choose a model that works for you. That's how favorable reviews convert consumers into customers.

Source: Consumer Affairs

Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the major review platforms are free, a remarkably low number of companies in fact utilize them.

Although we now know why client reviews are so effective, the majority of businesses obviously don't.

Source: LsaInsider

Over Half Of Consumers Will Not Utilize An Organisation If It Has Less Than A 4 Star Rating

This stat is one of lots of that highlight the value of online scores. Now that news of customer fulfillment travels this quick, keeping your clients delighted is more important than ever.

57 percent of customers have actually looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for services with a perfect five star rating.

Source: Brightlocal

53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review stats prove that 63% of consumer reviews stay without a reply. That's regrettable, since those companies are losing consumers that way.

Source: Review Trackers

73 Percent Of Consumers Think Customer Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear individuals aren't pleased with ratings alone.

Consumer reviews make the stats appear more authentic which is what the potential consumers are searching for. Almost a third of customers say written reviews are the only function that makes them think the websites' reviews are pertinent and helpful.

Source: Fan and Fuel

95% Of Dissatisfied Consumers Will Return To A Company If A Company Takes Care Of Problems Rapidly And Efficiently

Consumers don't anticipate you to be perfect. They do expect you to deal with things when they go wrong. If there's nothing else a business can do to resolve an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Consumers Might Spend 31% More With A Business That Has Terrific Reviews

Pay attention to this fact. The more detailed other users explain your product and services, the more money you can charge and consumer review statistics show us precisely how much more.

Source: Martech Zone

70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people check out many more reviews to get a clear view of how business is actually doing. Don't depend upon that fact alone.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Clients

24% of US buyers consider reviews as 'incredibly influential'.

To highlight the significance of online reviews and ratings, did you understand that 81 percent of consumers will pay more for a product with reviews and those very same customers are also happy to accept slower shipping times for such products.

Source: Turntonetworks

90% Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals state about first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you don't have reviews on your website, think about asking your visitors to write one.

Source: Martech Zone