15% Of Visitors Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of prospective clients won't even think about doing business with a business they can't discover opinions about.

Source: Statuslabs

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to buy a new car and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.

With the help of other customers, you quickly pick one that works for you. That's how favorable reviews convert consumers into consumers.

Source: Consumer Affairs

Google Accounts For 57.5% Of All Reviews Around The Globe

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

US Consumers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

When individuals check out reviews, they concentrate on different elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of US clients.

Source: Statista

Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Reviews Published On Twitter Can Help Improve Sales By 6.46%

Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

Clients Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done much faster. For that reason, buying decisions are made quickly.

Online reviews are certainly convincing, yet online marketers have not always come to value the power of them.

Source: Martech Zone

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies doubt the integrity of online reviews. Nevertheless, they understand the huge effect user rankings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

Most Best-selling Products Have A Typical Rating Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. In some cases a lower ranking in fact helps your overall score.

According to customer rating stats, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

95% Of Dissatisfied Consumers Will Go Back To A Company If A Company Makes An Effort To Resolve Issues Quickly And Efficiently

Customers do not anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there's nothing else a business can do to resolve a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

83% Of Consumers Do Not Rely On Advertising

The traditional channels to reach customers aren't as influential as they used to be. Many users who no longer trust advertisements choose to pay attention to customers' recommendations online.

Source: Statuslabs

70% Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people check out much more reviews to get a clear view of how the business is actually doing. Do not depend upon that statistic alone.

Source: Brightlocal

89% Of Clients Read A Companies Reactions To Reviews

Not only do the majority of clients read the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.

Source: Brightlocal

89% Of Clients Like To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile browser, everyday people choose to read reviews on their cell phones.

Source: Statista

If They Were Asked, 77% Of Clients Would Probably Submit A Review

More than a 35% would leave a review to notify others about their customer experience and 24% would rather direct their review to the company itself.

Over a 26% would want to post a review to help other individuals with their decision making process.

Source: Podium

72% Of Customers Will Not Take Action Before They Check Out Some Reviews

Regardless of how attractive your marketing is, you still need customer reviews. There is no other way around it. Customers are still ready to hear you out, but they trust other individuals more.

Source: My Testimonial Engine