71% Of Millennials Browse Consumer Reviews Of Expert Services

Over half of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% used online reviews to choose a physician or an attorney.

Younger people (age 18-35) are even more inclined to hire a professional based upon online reviews. Just 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies really utilize them.

Although we now understand why client reviews are so powerful, many businesses obviously don't.

Source: LsaInsider

A One Star Boost In Rating Can Result In A 5% To 9% Increase In Business Income

Businesses that treat clients well usually prosper, review websites help ensure of that.

Source: Statuslabs

49 Percent Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency also.

The share of consumers, who take notice of the variety of reviews is presently at 46 percent.

Source: Brightlocal

Over Half Of Customers Aged 25 To 34 Published Reviews

According to Statista, the younger generations are clearly the more opinionated ones.

Source: Statista

Only 6% Of Consumers Do Not Rely On Client Reviews At All

According to client review statistics, a massive 19% of customers always rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management stats show a company's reputation does not impact simply the clients. Prospective employees also take a look at scores and take a look at reviews.

Source: Deloitte

77% Of Clients Would Most Likely Post A Review If They Were Asked

More than a 35% would leave a review to advise others about their client encounter and 24% would most likely direct their review to the business itself.

Over a 26% would be willing to submit a review to help other people with their choice making process.

Source: Podium

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

89% Of Customers Browse A Businesses Feedback To Reviews

Not only do the majority of individuals read the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.

Source: Brightlocal

A Lot Of Popular Products Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to consumer rating statistics, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization

The star score is the first thing customers see. Still, users pay attention to other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of American customers.

Source: Statista

Clients Might Invest 31 Percent More With A Business That Has Fantastic Reviews

Focus on this fact. The better other users describe your product or service, the more cash you can charge and customer review statistics show us exactly just how much more.

Source: Martech Zone

70 Percent Of Customers Choose To Learn About A Business Via Articles And Reviews, Rather Than Ads

Ads are all well and good, however it's worth trying a different approach too. Reviews are by far the best way to discover the truth about a service or product.

Source: Statuslabs

83% Of All Younger Clients Were Invited To Leave A Review Recently

Of those asked, 80% of clients did give a review. Overall, companies have asked 66% of all consumers to post a review on their company.

Source: Brightlocal

67% Of Customers Say Reviews Are A "Extremely Important" Factor When Selecting A Service Provider

When customers need to choose a service provider, reviews have a huge impact on their decision.

Source: DemandGenReport

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Too

We already discussed the positive and negative reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. People expect to see some unfavorable reviews.

Source: Capterra

Positive Reviews Motivate 68% Of Consumers To Choose A Local Business

Since the huge bulk of consumers read reviews, you'd want yours to be appealing to new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal