Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

86% Of Customers Would Consider Composing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they spend at your business. They will be prepared to share it if you provide them a good experience.

Source: Brightlocal

Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies really use them.

Although we now know why customer reviews are so powerful, many businesses obviously don't.

Source: LsaInsider

30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews

Keeping in touch with your customers builds their trust. Even something like reacting to their remarks and reviews can make them feel appreciated.

As you may anticipate, customers who feel this way are going to invest more money with a business.

Source: Statuslabs

64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out customer reviews, concur that it increases their buying confidence.

Businesses use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends show individuals prefer to comment if they had a positive experience, instead of a average or negative one.

Source: Brightlocal

67% Of Customers Say Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

Reviews have a huge impact on their decision when customers have to pick a service provider.

Source: DemandGenReport

61 Percent Of Local Businesses Have An Average Rating Of 4 Or 5 Stars

Overall two-thirds of businesses have great and exceptional ratings. Only 5% of businesses have a rating listed below 3 stars.

Source: Brightlocal

The Typical Review Word Count Has Actually Gotten 65% Shorter Since 2010

Presently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

Over Half Of Customers Won't Utilize A Business If It Has Less Than A 4 Star Ranking

This stat is among lots of that show the significance of online rankings. Now that news of client fulfillment travels this quick, keeping your customers happy is more vital than ever.

57 percent of customers have looked for business with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked just for companies with a best five star ranking.

Source: Brightlocal

95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they read reviews 'constantly' or 'very often'.

Source: Trust You

Reviews Shared On Twitter Can Help Grow Sales By 6.46%

Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

89% Of Individuals Like To Read Reviews Using Their Cell Phones

Be it through an app or a mobile internet browser, most people choose to read reviews on their mobile devices.

Source: Statista

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review stats reveal user-generated content can do miracles in terms of conversions.

A single review can have a massive impact on your business.

A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44% boost.

Source: RevLocal

74% Of Regional Companies Have At Least 1 Google Review

A single review is far from sufficient to enhance your website's SERP ranking.

Looking at online scores data, we learnt that a company needs to have an average of 40 reviews before people "Award" it with a star.

Source: Brightlocal

95% Of Dissatisfied Clients Will Return To A Business If A Company Takes Care Of Problems Rapidly And Effectively

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to resolve things. If there's nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday