Customer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the maker states. The reason, manufacturers' descriptions are basically ads.

Source: Martech Zone

30% Of Consumers Feel Positive About A Business Which Answers Online Reviews

Staying connected with your consumers develops trust. Even something as basic as responding to their reviews and remarks can make them feel appreciated.

As you might anticipate, customers who feel this way are more willing to invest more money with a company.

Source: Statuslabs

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read customer reviews, concur that it increases their purchasing confidence.

Companies utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Consumers Might Invest 31% More With A Business That Has Terrific Reviews

Pay attention to this statistic. The more detailed other users explain your service or product, the more money you can charge and customer review stats show us exactly how much more.

Source: Martech Zone

The Majority Of Best Selling Products Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. Someone always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. Often a lower rating really helps your overall score.

According to customer rating stats, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics clarify that 63% of customer reviews remain without a reply. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers

82 Percent Of Consumers Check Out Review Websites Since They Wish To Purchase A Service Or A Product And Wish To Get The Truth About Business Services And Products.

Review sites are places that people go to get the facts about a product, service or business . Since they have already formed a purchase decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Visitors Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users

Mobile users choose to get things done much faster. Buying decisions are made rapidly.

Online reviews are certainly persuasive, yet marketers haven't always come to appreciate the power of them.

Source: Martech Zone

67% Of Customers Suggest Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider

Reviews have a massive effect on their decision when clients have to select a solution provider.

Source: DemandGenReport

United States Shoppers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

They focus on various elements of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US customers.

Source: Statista