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Many Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends show people choose to comment if they had a favorable experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
One-half Of All Of The Millennial's "Always" Read Online Reviews For Companies
More youthful individuals understand the value of being informed. User-generated content has an indisputable influence on consumers.
They will recognize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who read customer reviews, agree that it increases their buying confidence.
Companies utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element
Data reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Site
Typically, 142 million consumers visit Yelp each month. This is as great a time as any if you haven't claimed your totally free Yelp business page.
Source: RevLocal
77% Of Buyers Don't Trust Reviews That Are Older Than Three Months
Clients don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.
It is for this reason that businesses need to be continuously requesting reviews.
Source: Statuslabs
89% Of Customers Choose To Read Reviews On Their Mobile Phones
Be it via an app or a mobile browser, people prefer to read reviews on their mobile devices.
Source: Statista
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you want to buy a brand-new car and there are several models which fit your requirements. How do you pick the best one for you? Well, you read reviews.
With the help of other customers, you quickly decide on one that works for you. That's how favorable reviews convert consumers into customers.
Source: Consumer Affairs
Only 6 Percent Of Consumers Don't Trust Consumer Reviews At All
According to consumer review stats, a whopping 19 percent of consumers always trust online reviews and never a buy without checking out reviews initially.
Source: Statista
If A Business Handles Problems Quickly And Efficiently, 95% Of Unhappy Customers Will Go Back To A Business
Consumers do not anticipate you to be perfect. They do anticipate you to take care of things when they go wrong. If there's absolutely nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social media which can also influence our purchasing decisions.
According to social reviews data, Facebook impacts more than half of users' purchase decisions.
Facebook reviews statistics expose that four out of five users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
Reviews Shared On Twitter Can Help Improve Online Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Favorable Reviews Motivate 68% Of Customers To Use Local Businesses
Given that the large majority of consumers check out reviews, you'd want yours to be appealing to new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal