If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Utilize A Company

This stat is among lots of that show the value of online ratings. Now that news of customer satisfaction travels this quick, keeping your clients pleased is more vital than ever.

57 percent of consumers have actually searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11% looked only for companies with an ideal five star score.

Source: Brightlocal

61 Percent Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Generally two-thirds of companies have good and outstanding scores. Only 5% of companies have a score listed below 3 stars.

Source: Brightlocal

Customers Might Spend 31 Percent More With A Business That Has Fantastic Reviews

Pay attention to this fact. The better other users explain your service or product, the more cash you can charge and consumer review statistics reveal to us exactly how much more.

Source: Martech Zone

64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who check out consumer reviews, agree that it increases their purchasing confidence.

Companies use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management statistics suggest a company's reputation doesn't impact just the customers. Potential team members also look at rankings and read reviews.

Source: Deloitte

77% Of Customers Don't Trust Reviews That Are Older Than Three Months

Clients don't care how good your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that businesses ought to be constantly asking for reviews.

Source: Statuslabs

77% Of Customers Would Definitely Give A Review If They Were Asked

More than a 35% would do it to notify others about their client encounter and 24% would rather direct their review to the company itself.

Over a 26% would want to give a review to assist other individuals with their choice making process.

Source: Podium

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can likewise affect our purchasing preferences.

According to social reviews statistics, Facebook impacts more than half of users' purchase choices.

If it has positive reviews, Facebook reviews statistics reveal that four out of five users are most likely to trust a local business.

Source: RevLocal

67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Picking A Service Provider

Reviews have a huge effect on their decision when consumers have to select a service provider.

Source: DemandGenReport

72 Percent Of Customers Will Not Take Action Unless They Check Out Some Reviews

No matter how enticing your marketing is, you still require customer reviews. There's no way around it. Customers are still happy to hear you out, but they rely on other people more.

Source: My Testimonial Engine

Reviews Posted On Twitter Can Increase Revenues By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

Buyers Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done much faster. For that reason, buying decisions are made rapidly.

Online reviews are obviously convincing, yet marketers have not necessarily come to value the power of them.

Source: Martech Zone

74 Percent Of Regional Companies Have At A Minimum, 1 Google Review

One review is far from sufficient to enhance your site's SERP ranking.

Taking a look at online rankings data, we found out that a business requires to have at least 40 reviews before people "Award" it with a star.

Source: Brightlocal