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73% Of Customers Believe Client Reviews Are More Important Than Star And Number Scores
Online review stats make it clear individuals aren't pleased with scores alone.
Written reviews make the statistics appear more authentic which is what the prospective customers are trying to find. Practically a third of consumers state composed reviews are the only feature that makes them think the websites' reviews are appropriate and useful.
Source: Fan and Fuel
Most Best-selling Items Have A Typical Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star ratings.
According to customer rating stats, conversion rates begin to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
77% Of Consumers Would Undoubtedly Give A Review If They Were Asked
More than a 35% would post a review to notify others about their client experience and 24% would likely direct their review to the company itself.
Over a 26% would want to give a review to help other people with their choice making process.
Source: Podium
98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Website
Usually, 142 million customers go to Yelp monthly. If you haven't claimed your free Yelp business page, this is as great a time as any.
Source: RevLocal
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses question the integrity of online reviews. However, they recognize the huge impact user scores have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Over Half Of Shoppers Aged 25-34 Wrote Reviews
According to Statista, the younger generations are evidently the more opinionated ones.
Source: Statista
A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Income
Businesses that treat consumers well usually flourish, review sites help ensure of that.
Source: Statuslabs
89% Of Individuals Prefer To Read Reviews On Their Mobile Devices
Be it by means of an app or a mobile browser, consumers prefer to read reviews on their smart phones.
Source: Statista
The Majority Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've visited a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a unfavorable or average one.
Source: Brightlocal
Only 6% Of Customers Don't Trust Client Reviews At All
According to client review data, a tremendous 19 percent of consumers always trust online reviews and never ever a purchase without checking out reviews first.
Source: Statista
The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010
Now a days reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet from twitter.
Source: Review Trackers
53% Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and want the very best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista