82 Percent Of Consumers Check Out Review Sites Due To The Fact That They Wish To Buy A Product Or A Service And Want To Get The Facts About The Businesses Products And Services.

Users come since they have actually already formed a purchase decision. The majority of them (89%) purchase within a week of their visit.

Source: RevLocal

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Positive Reviews Motivate 68% Of Customers To Use Local Businesses

Considering that the vast bulk of customers read reviews, you'd want yours to be inviting to new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Profits

Businesses that treat consumers honorably usually succeed, review sites help make certain of that.

Source: Statuslabs

If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More

We already touched upon the positive and negative reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. People expect to see some unfavorable reviews.

Source: Capterra

Google Represents 57.5% Of All Reviews Globally

As can be anticipated, Google remains in the lead, followed by Facebook, TripAdvisor and others.

These are the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Clients Could Invest 31 Percent More With A Business That Has Excellent Reviews

Pay attention to this statistic. The more detailed other users describe your product and services, the more money you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Site

Typically, 142 million customers go to Yelp on a monthly basis. This is as excellent a time as any if you have not declared your complimentary Yelp business page.

Source: RevLocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Customers

24% of US consumers consider reviews as 'incredibly influential'.

To highlight the importance of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those very same clients are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

95% Of Disappointed Clients Will Return To A Business If A Company Makes An Effort To Fix Problems Quickly And Efficiently

Clients do not expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there is absolutely nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

70 Percent Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read a lot more reviews to get an idea of how business is in fact doing. Don't depend upon that figure alone.

Source: Brightlocal

89% Of Customers Review A Businesses Responses To Reviews

Not only do the majority of consumers read the review replies, 30% of them highly value them. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal