98% Of Yelp's Browsers Bought From A Business They Discovered On The Site

Normally, 142 million customers go to Yelp each month. If you have not declared your totally free Yelp business page, this is as great a time as any.

Source: RevLocal

Favorable Reviews Motivate 68 Percent Of Consumers To Choose A Local Business

Since the huge majority of consumers check out reviews, you would want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

American Buyers View "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on different aspects of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American consumers.

Source: Statista

Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of businesses really use them.

Although we now understand why consumer reviews are so powerful, a lot of businesses obviously don't.

Source: LsaInsider

Only 6% Of Customers Don't Rely On Customer Reviews At All

According to consumer review stats, a whopping 19% of customers constantly rely on online reviews and never a purchase without checking out reviews initially.

Source: Statista

89% Of Consumers Prefer To Read Reviews Using Their Smartphones

Be it by means of an app or a mobile internet browser, people young and old choose to read reviews on their mobile devices.

Source: Statista

70% Of Consumers Choose To Find Out About A Business Through Posts And Reviews, Instead Of Ads

Advertisements are all well and good, but it deserves trying a different approach also. Reviews are by far the best method to find the truth about a product or service.

Source: Statuslabs

49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency too.

The share of clients, who focus on the variety of reviews is currently at 46%.

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Leading Business Issue

Reputation management statistics suggest a business's reputation doesn't impact just the consumers. Prospective team members likewise take a look at rankings and take a look at reviews.

Source: Deloitte

Consumers Could Spend 31% More With A Business That Has Terrific Reviews

Take note of this fact. The more detailed other users explain your product and services, the more money you can charge and customer review stats show us exactly how much more.

Source: Martech Zone

If They Were Asked, 77% Of Consumers Would Submit A Review

More than a 35% would post a review to inform others about their consumer experience and 24% would most likely direct their review to the business itself.

Over a 26% would be willing to submit a review to help other individuals with their decision making process.

Source: Podium

The Majority Of Best Selling Products Have An Average Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to consumer rating statistics, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

73% Of Consumers Believe Customer Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear people aren't satisfied with ratings alone.

Consumer reviews make the stats appear more authentic which is what the would-be clients are searching for. Practically a third of customers state composed reviews are the only function that makes them think the sites' reviews are pertinent and beneficial.

Source: Fan and Fuel

89% Of Consumers Read A Companies Replies To Reviews

Not only do the majority of individuals read the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Income

Businesses that treat customers fairly normally succeed, review sites help make certain of that.

Source: Statuslabs

60 Percent Of Consumers Consult Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be influenced than women.

Reviews and ranking stats reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias