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US Buyers View "Product Performance" To Be The Most Valuable Info In Product Reviews
When people check out reviews, they focus on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA clients.
Source: Statista
Many Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a supplier. Online review trends show people choose to comment if they had a favorable experience, rather than a unfavorable or average one.
Source: Brightlocal
89% Of Clients Choose To Read Reviews Using Their Smartphones
Be it via an app or a mobile browser, customers choose to read reviews on their phones.
Source: Statista
70 Percent Of Customers Prefer To Find Out About A Business Via Posts And Reviews, Rather Than Advertisements
Advertisements are all well and good, but it deserves trying a different approach too. Reviews are by far the best way to find the truth about a product or service.
Source: Statuslabs
More Than 4 Negative Reviews About A Company Or Service May Reduce Sales By 70%
One negative review suffices for 35 percent of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
86% Of Customers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not only because of the cash they spend at your business. They will be willing to share it if you give them a good experience.
Source: Brightlocal
If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More
We already touched upon the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. Customers expect to see some negative reviews.
Source: Capterra
Customer Reviews On Products Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, producers' descriptions are generally advertisements.
Source: Martech Zone
Because They Desire To Purchase A Service Or A Product And Want To Get The Facts About The Businesses Products And Services, 82% Of Customers Visit Review Sites.
Users come since they have actually currently formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
49 Percent Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of clients, who pay attention to the variety of reviews is currently at 46%.
Source: Brightlocal
73 Percent Of Consumers Believe Client Reviews Are More Important Than Star And Number Scores
Online review statistics make it clear people aren't pleased with ratings alone.
Client reviews make the stats appear more genuine which is what the prospective consumers are looking for. Practically a 3rd of customers state composed reviews are the only feature that makes them think the websites' reviews are appropriate and beneficial.
Source: Fan and Fuel