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70% Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people check out a lot more reviews to get a clear view of how business is really doing. Don't depend upon that figure alone.
Source: Brightlocal
91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends
Online review stats position clients' reviews as the most credible source of recommendations. Online reviews normally carry the exact same weight as guidance from friends and family.
Source: Brightlocal
77% Of Customers Would Certainly Post A Review If They Were Asked
More than a 35% would leave a review to educate others about their consumer experience and 24% would probably direct their review to the business itself.
Over a 26% would want to leave a review to help other people with their choice making process.
Source: Podium
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they invest at your business. If you provide a great experience, they will be willing to share it.
Source: Brightlocal
Reviews Published On Twitter Can Help Improve Online Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can also influence our purchasing decisions.
According to social reviews statistics, Facebook affects over half of users' purchase choices.
Facebook reviews statistics expose that four out of five users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
A Lot Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends reveal people choose to comment if they had a favorable experience, instead of a unfavorable or average one.
Source: Brightlocal
United States Shoppers View "Product Performance" To Be The Most Valuable Information In Product Reviews
When people check out reviews, they concentrate on different aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American clients.
Source: Statista
The Majority Of Best-selling Items Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to customer rating statistics, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
89% Of Individuals Want To Read Reviews On Their Mobile Phones
Be it via an app or a mobile browser, most people prefer to read reviews on their mobile devices.
Source: Statista
A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Earnings
Businesses that treat customers honorably typically flourish, review sites help make sure of that.
Source: Statuslabs
60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is influenced significantly by blogs and reviews on social networks. With men being twice as likely to be influenced than women.
Reviews and ranking stats show individuals value the opinion of peers more than any other content.
Source: Collective Bias
Favorable Reviews Encourage 68% Of Consumers To Use A Local Business
Since the huge majority of customers check out reviews, you would want yours to be appealing to new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use A Company
This stat is one of numerous that highlight the value of online ratings. Now that news of customer satisfaction travels this quick, keeping your customers pleased is more important than ever.
57 percent of consumers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.
11 percent looked only for services with a perfect five star ranking.
Source: Brightlocal
83% Of All Younger Clients Were Invited To Leave A Review Recently
Of those invited, 80% of clients did leave a review. In general, companies have asked 66% of all consumers to give a review on their company.
Source: Brightlocal
Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
73 Percent Of Customers Believe Customer Reviews Are More Important Than Star And Number Rankings
Online review stats make it clear people aren't satisfied with scores alone.
Written reviews make the stats appear more genuine which is what the would-be customers are looking for. Practically a 3rd of customers say composed reviews are the only function that makes them believe the sites' reviews are relevant and useful.
Source: Fan and Fuel