If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Utilize A Service

This stat is one of numerous that show the importance of online ratings. Now that news of consumer satisfaction travels this quick, keeping your consumers pleased is more crucial than ever.

57 percent of customers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for companies with an ideal five star rating.

Source: Brightlocal

73% Of Customers Think Customer Reviews Are More Vital Than Star And Number Scores

Online review data make it clear individuals aren't pleased with ratings alone.

Written reviews make the statistics appear more authentic which is what the potential clients are trying to find. Practically a 3rd of consumers state composed reviews are the only function that makes them think the websites' reviews are useful and appropriate.

Source: Fan and Fuel

49% Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of clients, who take note of the number of reviews is currently at 46 percent.

Source: Brightlocal

98 Percent Of Yelp's Browsers Bought From A Business They Found On The Site

Generally, 142 million customers check out Yelp every month. If you have not declared your free Yelp business page, this is as good a time as any.

Source: RevLocal

US Buyers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews

When people check out reviews, they focus on various aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American consumers.

Source: Statista

74% Of Local Companies Have At Least 1 Google Review

A single review is far from adequate to enhance your site's SERP ranking.

Looking at online ratings statistics, we discovered that a company needs to have a minimum of 40 reviews before users "Award" it with a star.

Source: Brightlocal

Customer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the producer states. The reason, makers' descriptions are generally advertisements.

Source: Martech Zone

77% Of Customers Would Likely Submit A Review If They Were Asked

More than a 35% would submit a review to inform others about their consumer encounter and 24% would likely direct their review to the business itself.

Over a 26% would be willing to submit a review to assist other people with their decision making process.

Source: Podium

More Than Four Negative Reviews About A Company Or Service May Decrease Sales By 70%

One negative review suffices for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

89% Of Customers Read A Companies Reactions To Reviews

Not only do the majority of consumers read the review replies, 30% of them highly value them. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Factor

Statistics reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

72% Of Customers Will Not Take Action Before They Read Some Reviews

Irrespective of how appealing your marketing is, you still need client reviews. There's no way around it. Customers are still going to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management statistics suggest a company's reputation doesn't affect simply the clients. Prospective team members also take a look at ratings and take a look at reviews.

Source: Deloitte