91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they realize the huge impact user scores have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Generally two-thirds of companies have good and awesome scores. Only 5% of businesses have a ranking listed below three stars.

Source: Brightlocal

Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

A Lot Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a unfavorable or average one.

Source: Brightlocal

30% Of Clients Feel Comfortable With A Company Which Responds To Online Reviews

Keeping in touch with your consumers develops trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.

As you may anticipate, customers who feel this way are happy to invest more money with a business.

Source: Statuslabs

53% Of Consumers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review statistics show that 63% of client reviews stay without a reaction. That's too bad, because those businesses are losing consumers that way.

Source: Review Trackers

Half Of All Millennial's "Always" Read Online Reviews For Businesses

Younger people know the value of being informed. User-generated material has an indisputable impact on customers.

They will understand what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Just 6% Of Consumers Don't Rely On Customer Reviews At All

According to customer review statistics, a tremendous 19 percent of consumers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista

More Than Half Of Customers Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are purportedly the more opinionated ones.

Source: Statista

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of clients, who focus on the number of reviews is presently at 46%.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who check out customer reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you want to buy a new automobile and there are several models which fit your criteria. How do you pick the very best one for you? Well, you read reviews.

With the help of other customers, you quickly choose a model that works for you. That's how favorable reviews convert consumers into consumers.

Source: Consumer Affairs

If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the negative and positive reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Consumers expect to see some negative reviews.

Source: Capterra

73 Percent Of Customers Believe Written Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear individuals aren't pleased with ratings alone.

Client reviews make the stats appear more genuine which is what the potential clients are looking for. Nearly a third of consumers say written reviews are the only function that makes them believe the websites' reviews are relevant and beneficial.

Source: Fan and Fuel

15 Percent Of Users Don't Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15% of potential clients won't even think about working with a company they can't discover viewpoints about.

Source: Statuslabs