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This Is What Your Customer Receives
82% Of Customers Visit Review Websites Due To The Fact That They Want To Buy A Product Or A Service And Wish To Get The Facts About Business Product Or Services.
Review websites are places that customers go to get the truth about a business, product or service . Because they have currently formed a buying decision, users come. The bulk of them (89%) buy within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
Google Represents 57.5 Percent Of All Reviews Across The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
67% Of Consumers Report Reviews Are A "Very Crucial" Factor When Picking A Solution Provider
When customers have to select a service provider, reviews have a massive influence on their decision.
Source: DemandGenReport
98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website
Typically, 142 million consumers go to Yelp every month. If you have not declared your free Yelp business page, this is as great a time as any.
Source: RevLocal
Only 6% Of Customers Don't Trust Client Reviews At All
According to customer review data, a tremendous 19 percent of customers constantly trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
77% Of Customers Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how great your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.
It is for this reason that companies ought to be constantly asking for reviews.
Source: Statuslabs
Unfavorable Reviews Can Improve Conversion By As Much As 85 Percent
It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your website. According to online review statistics, people spend more than 5 times as long on a website when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
15 Percent Of Consumers Don't Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15% of prospective clients won't even think about doing business with a company they can't find viewpoints about.
Source: Statuslabs
91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends
Online review statistics put customers' reviews as the most reliable source of suggestions. Online reviews typically carry the exact same weight as recommendations from family and friends.
Source: Brightlocal
88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Stats reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
86% Of Customers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the money they invest at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal