88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management stats indicate a company's reputation does not affect just the clients. Potential employees likewise look at ratings and take a look at reviews.

Source: Deloitte

USA Shoppers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews

When people check out reviews, they focus on different aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US clients.

Source: Statista

86 Percent Of Customers Would Consider Composing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. If you provide a good experience, they will want to share it.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to choose a lawyer or a medical professional.

Young people (age 18-35) are even more inclined to hire an expert based upon online reviews. Only 19% of millennials will think about hiring an attorney without any.

Source: Thomson Reuters

Just 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a remarkably low number of companies in fact use them.

Although we now know why consumer reviews are so effective, the majority of businesses obviously don't.

Source: LsaInsider

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Clients

24% of US shoppers consider reviews as 'incredibly influential'.

To show the significance of online reviews and scores, did you know that 81% of customers will pay more for an item with reviews and those same clients are also willing to accept slower shipping times for such products.

Source: Turntonetworks

Because They Desire To Purchase An Item Or A Service And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Check Out Review Websites.

Users come due to the fact that they have actually already formed a buying decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already touched upon the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. People expect to see some unfavorable reviews.

Source: Capterra

61 Percent Of Local Businesses Have An Average Rating Of 4 Or 5 Stars

Overall two thirds of businesses have exceptional and good scores. Just 5% of companies have a rating below three stars.

Source: Brightlocal

Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack

Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

70% Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business

4 reviews may be too few. Most people read many more reviews to get a better idea of how business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

67% Of Consumers Admit Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

When consumers have to choose a service provider, reviews have a huge effect on their decision.

Source: DemandGenReport

If They Were Asked, 77% Of Clients Would Probably Post A Review

More than a 35% would do it to educate others about their consumer experience and 24% would certainly direct their review to the company itself.

Over a 26% would be willing to give a review to assist other individuals with their choice making process.

Source: Podium