A One Star Increase In Rating Can Lead To A 5% To 9% Increase In Business Profits

Businesses that treat clients well generally flourish, review sites help ensure of that.

Source: Statuslabs

Customer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the maker states. The reason, manufacturers' descriptions are essentially advertisements.

Source: Martech Zone

90% Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals say about impressions, right?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Think about asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies question the integrity of online reviews. However, they recognize the massive effect user ratings have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

82% Of Consumers Visit Review Sites Due To The Fact That They Wish To Acquire An Item Or A Service And Wish To Get The Facts About The Businesses Services And Products.

Review websites are places that customers go to get the facts about a business, service or product . Users come since they have currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

15% Of People Do Not Trust Businesses Without Having Online Reviews

No trust means no interactions. 15 percent of prospective customers won't even think about working with a business they can't find viewpoints about.

Source: Statuslabs

77% Of Users Do Not Rely On Reviews That Are Older Than 3 Months

Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies need to be continuously requesting reviews.

Source: Statuslabs

USA Buyers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews

When people check out reviews, they concentrate on different aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of US customers.

Source: Statista

72% Of Customers Will Not Take Action Unless They Read Some Reviews

No matter how enticing your marketing is, you still require customer reviews. There's no skirting around it. Consumers are still going to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management stats suggest a business's reputation doesn't affect simply the customers. Prospective employees also look at rankings and read reviews.

Source: Deloitte

61% Of Local Businesses Have An Average Score Of 4 To 5 Stars

Overall two-thirds of companies have good and outstanding scores. Just 5% of businesses have a score listed below three stars.

Source: Brightlocal

52% Of Customers Rely On A Product More If It Has Negative Reviews As Well

We already discussed the positive and negative reviews and their impact on customers. However, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are favorable. Customers expect to see some negative reviews.

Source: Capterra

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out client reviews, concur that it increases their buying confidence.

Organizations use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

86 Percent Of Customers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you give them a great experience.

Source: Brightlocal

77% Of Clients Would Likely Leave A Review If They Were Asked

More than a 35% would do it to notify others about their client experience and 24% would likely direct their review to the company itself.

Over a 26% would be willing to post a review to assist other individuals with their decision making process.

Source: Podium