More Than 4 Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent

One negative review is enough for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

83% Of All Younger Customers Were Asked To Leave A Review Recently

Of those asked, 80% of consumers did submit a review. Overall, businesses have asked 66% of all consumers to post a review on their company.

Source: Brightlocal

Online Product Reviews About A Product Can Boost Its Conversion Rate By An Unprecedented 270 Percent

User review stats reveal the purchase likelihood for a product with five reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

Reviews have a huge impact on their decision when consumers have to pick a service provider.

Source: DemandGenReport

USA Shoppers View "Product Performance" To Be The Most Helpful Info In Product Reviews

When people check out reviews, they focus on various aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American consumers.

Source: Statista

95% Of Unhappy Consumers Will Go Back To A Company If A Business Makes An Effort To Resolve Issues Quickly And Efficiently

Customers do not anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there's absolutely nothing else a business can do to deal with an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

77% Of Consumers Would Definitely Give A Review If They Were Asked

More than a 35% would submit a review to educate others about their client experience and 24% would rather direct their review to the company itself.

Over a 26% would want to submit a review to assist other individuals with their choice making process.

Source: Podium

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Consumers

24% of US shoppers consider reviews as 'incredibly influential'.

To highlight the significance of online reviews and ratings, did you understand that 81 percent of customers will pay more for an item with reviews and those same consumers are also going to accept slower shipping times for such products.

Source: Turntonetworks

Google Represents 57.5 Percent Of All Reviews Around The Globe

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

These the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses question the integrity of online reviews. However, they understand the huge impact user rankings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends

Online review stats position clients' reviews as the most credible source of suggestions. Online reviews typically carry the very same weight as suggestions from friends and family.

Source: Brightlocal

Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack

Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise affect our buying preferences.

According to social media reviews data, Facebook impacts more than half of users' purchase choices.

If it has favorable reviews, Facebook reviews stats reveal that four out of five users are likely to rely on a local business.

Source: RevLocal