86 Percent Of Consumers Would Consider Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you provide them an excellent experience.

Source: Brightlocal

98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Site

Usually, 142 million consumers visit Yelp on a monthly basis. If you have not declared your complimentary Yelp business page, this is as good a time as any.

Source: RevLocal

64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read customer reviews, agree that it increases their buying confidence.

Companies utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Only 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of companies in fact make use of them.

Although we now understand why customer reviews are so effective, most businesses apparently do not.

Source: LsaInsider

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Use A Company

This stat is one of numerous that illustrate the significance of online ratings. Now that news of consumer fulfillment travels this quick, keeping your consumers pleased is more important than ever.

57% of consumers have actually looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for businesses with a best five star ranking.

Source: Brightlocal

67% Of Consumers Claim That Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider

When clients have to select a service provider, reviews have a huge influence on their decision.

Source: DemandGenReport

61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Typically two thirds of businesses have excellent and outstanding ratings. Just 5% of businesses have a ranking below 3 stars.

Source: Brightlocal

95% Of Dissatisfied Consumers Will Return To A Business If A Company Manages To Resolve Issues Rapidly And Efficiently

Clients do not expect you to be perfect. They do anticipate you to remedy things when they go wrong. If there is absolutely nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

53% Of Consumers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of consumer reviews go on without a response. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

60 Percent Of Customers Check Out Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With males being two times as likely to be affected than ladies.

Reviews and ranking stats reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

89% Of Consumers Browse A Companies Reactions To Reviews

Not only do most customers check out the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

Many Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a unfavorable or average one.

Source: Brightlocal

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Consumers

24% of US buyers consider reviews as 'exceptionally influential'.

To highlight the value of online reviews and scores, did you understand that 81 percent of consumers will pay more for an item with reviews and those same customers are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management stats indicate a business's reputation doesn't impact simply the consumers. Potential team members also take a look at rankings and read reviews.

Source: Deloitte

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they read reviews 'always' or 'very often'.

Source: Trust You