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60 Percent Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is influenced significantly by blogs and reviews on social media. With men being twice as likely to be influenced than women.
Reviews and score stats show individuals value the opinion of peers more than any other content.
Source: Collective Bias
People Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users choose to get things done much faster. Purchasing decisions are made quickly.
Online reviews are certainly convincing, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize A Service
This stat is among numerous that show the value of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your clients pleased is more important than ever.
57 percent of consumers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.
11 percent looked just for businesses with an ideal five star rating.
Source: Brightlocal
83% Of Customers Do Not Trust Advertising
The standard channels to reach customers aren't as influential as they utilized to be. The majority of users who no longer trust ads pick to focus on customers' suggestions online.
Source: Statuslabs
Only 6 Percent Of Customers Do Not Rely On Consumer Reviews At All
According to client review statistics, a whopping 19 percent of consumers always trust online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Site
Usually, 142 million customers visit Yelp on a monthly basis. This is as good a time as any if you haven't declared your totally free Yelp business page.
Source: RevLocal
Many Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends reveal people prefer to comment if they had a positive experience, rather than a average or negative one.
Source: Brightlocal
91% Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review stats position clients' reviews as the most reliable source of suggestions. Online reviews usually carry the same weight as advice from family and friends.
Source: Brightlocal
US Buyers Consider "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on different elements of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA customers.
Source: Statista
82% Of Consumers Visit Review Sites Because They Wish To Acquire A Service Or A Product And Wish To Get The Truth About Business Services And Products.
Users come since they have already formed a purchase decision. The bulk of them (89%) buy within a week of their visit.
Source: RevLocal
67% Of Customers Claim That Reviews Are A "Very Important" Factor When Selecting A Service Provider
Reviews have a massive effect on their decision when clients have to choose a service provider.
Source: DemandGenReport
77% Of Customers Don't Rely On Reviews That Are Older Than Three Months
Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that companies ought to be continuously requesting reviews.
Source: Statuslabs
88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Data reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of Online Shopping.
Today's consumers are wary and desire the best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the buying decision.
Source: Statista
More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70%
One negative review suffices for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Naturally, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated material can do miracles in terms of conversions.
A single review can have a huge impact on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can supply a mind-blowing 44 percent increase.
Source: RevLocal
Google Accounts For 57.5 Percent Of All Reviews Around The Globe
Google is in the lead here, followed by Facebook as a remote second.
These the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
70% Of Consumers Choose To Discover A Business Via Posts And Reviews, Rather Than Ads
Advertisements are all well and good, however it deserves trying a different approach also. Reviews are without a doubt the very best way to find the truth about a service or product.
Source: Statuslabs