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Google Accounts For 57.5% Of All Reviews Around The Globe
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
If They Were Asked, 77% Of Clients Would Post A Review
More than a 35% would leave a review to inform others about their consumer experience and 24% would most likely direct their review to the business itself.
Over a 26% would be willing to post a review to assist other individuals with their decision making process.
Source: Podium
91 Percent Of Millennials Trust Online Reviews As Much As Family And Friends
Online review statistics put consumers' reviews as the most reliable source of suggestions. Online reviews normally carry the same weight as guidance from friends and family.
Source: Brightlocal
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and desire the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all people in need of an expert service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to pick a doctor or a lawyer.
Young people (age 18-35) are even more likely to employ an expert based on online reviews. Just 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters
When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Aspect
Data reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18% of software application buyers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use A Service
This stat is among lots of that highlight the value of online scores. Now that news of consumer complete satisfaction travels this fast, keeping your customers pleased is more vital than ever.
57 percent of customers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
Furthermore, 11 percent looked just for services with a perfect five star ranking.
Source: Brightlocal
Just 6% Of Customers Don't Rely On Client Reviews At All
According to consumer review stats, a whopping 19 percent of consumers always trust online reviews and never ever a buy without reading reviews first.
Source: Statista
The Typical Review Length Has Actually Become 65% Shorter Since 2010
Lately reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers
Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies
More youthful people understand the value of being informed. User-generated content has an indisputable effect on consumers.
If businesses think of the power of customer reviews over millennials, they will understand what they've been losing out on. Older individuals are different though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read consumer reviews, agree that it increases their buying confidence.
Businesses utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
30% Of Customers Feel Positive About A Company Which Responds To Online Reviews
Staying connected with your clients develops trust. Even something like responding to their comments and reviews can make them feel appreciated.
As you might anticipate, clients who feel this way are ready to invest more money with a company.
Source: Statuslabs