Only 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are free, a remarkably low number of companies in fact make use of them.

Although we now understand why client reviews are so effective, most businesses apparently don't.

Source: LsaInsider

Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to purchase a new car and there are a number of models which fit your criteria. How do you select the very best one for you? Well, you read the reviews.

With the help of other customers, you manage to choose a model that works for you. That's how favorable reviews transform customers into customers.

Source: Consumer Affairs

American Shoppers Regard "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on various aspects of the shopping experience when people check out reviews. But according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American customers.

Source: Statista

A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Income

Businesses that treat clients fairly usually flourish, review websites help make certain of that.

Source: Statuslabs

Google Accounts For 57.5% Of All Reviews Around The Globe

Google is in the lead here, followed by Facebook as a far-off second.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Software Reviews Impact Over 98% Of All Buyers

18% of software application purchasers consider reviews to be a vital factor in the purchase procedure. Software reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

61 Percent Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars

Typically two thirds of businesses have excellent and great scores. Just 5% of companies have a ranking below 3 stars.

Source: Brightlocal

If A Business Takes Care Of Issues Rapidly And Efficiently, 95% Of Dissatisfied Clients Will Return To A Company

Customers don't anticipate you to be perfect. When things go wrong, they do anticipate you to resolve things. If there is nothing else a business can do to resolve a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

A Single Business Review Can Raise Its Conversions By 10 Percent

Online review statistics show user-generated material can do wonders in terms of conversions.

A single review can have a substantial influence on your business.

A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can supply a mind-blowing 44 percent boost.

Source: RevLocal

90 Percent Of Individuals Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals say about first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

70 Percent Of Customers Choose To Find Out About A Business Via Reviews And Articles, Instead Of Advertisements

Ads are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the very best method to find the truth about a product or service.

Source: Statuslabs

63.6% Of Consumers Check Out Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.

These online review statistics show the general popularity of a website can only presume when it pertains to trust.

Source: Review Trackers

The Typical Review Word Count Has Gotten 65% Shorter Since 2010

At this present time reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

77% Of Clients Would Post A Review If They Were Asked

More than a 35% would do it to educate others about their consumer encounter and 24% would undoubtedly direct their review to the company itself.

Over a 26% would want to post a review to help other individuals with their decision making process.

Source: Podium

30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews

Communicating with your customers establishes trust. Even something as simple as responding to their reviews and comments can make them feel appreciated.

As you might anticipate, customers who feel this way are going to invest more cash with a business.

Source: Statuslabs