98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Website

Generally, 142 million customers check out Yelp every month. This is as good a time as any if you haven't claimed your complimentary Yelp business page.

Source: RevLocal

95% Of Unsatisfied Consumers Will Return To A Business If A Company Manages To Solve Issues Rapidly And Efficiently

Clients do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there's absolutely nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

The Average Review Length Has Actually Gotten 65% Shorter Since 2010

In recent years reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a tweet.

Source: Review Trackers

89% Of Shoppers Prefer To Read Reviews On Their Smartphones

Be it through an app or a mobile internet browser, folks prefer to read reviews on their phones.

Source: Statista

70% Of Consumers Prefer To Find Out About A Business Via Reviews And Short Articles, Instead Of Ads

Advertisements are all well and good, however it deserves trying a different approach as well. Reviews are without a doubt the best way to find the truth about a service or product.

Source: Statuslabs

Many Best Selling Products Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to client rating stats, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

90% Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people state about first impressions?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

One-half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies

More youthful people understand the value of being informed. User-generated content has an indisputable effect on customers.

If businesses think of the power of client reviews over millennials, they will realize what they've been missing out on. Older people are various though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

77% Of Users Do Not Rely On Reviews That Are Older Than Three Months

Customers don't care how great your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.

Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that businesses ought to be constantly requesting reviews.

Source: Statuslabs

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of consumer reviews remain without a reaction. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company

The star score is the first thing consumers see. Still, users take notice of other factors also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of American customers.

Source: Statista

88% Of Executives Regard Reputation Risk As A Top Business Issue

Reputation management statistics suggest a business's reputation doesn't affect simply the consumers. Prospective team members also take a look at rankings and read reviews.

Source: Deloitte

Reviews Shared On Twitter Can Help Improve Online Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

A Single Business Review Can Raise Its Conversions By 10%

Online review statistics reveal user-generated content can do wonders in terms of conversions.

A single review can have a substantial influence on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can offer an astonishing 44 percent increase.

Source: RevLocal

Over Half Of Customers Will Not Use A Business If It Has Less Than A 4 Star Ranking

This stat is among numerous that show the value of online rankings. Now that news of consumer fulfillment travels this quick, keeping your clients happy is more crucial than ever.

57% of consumers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked only for businesses with a best five star ranking.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can likewise influence our purchasing decisions.

According to social reviews statistics, Facebook affects more than half of users' purchase choices.

Facebook reviews stats expose that 4 out of 5 users are more likely to trust a local business if it has positive reviews.

Source: RevLocal

Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are basically advertisements.

Source: Martech Zone

Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of businesses actually utilize them.

Although we now understand why customer reviews are so powerful, a lot of businesses obviously don't.

Source: LsaInsider