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91 Percent Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review stats put consumers' reviews as the most credible source of recommendations. Online reviews normally carry the same weight as guidance from friends and family.
Source: Brightlocal
82% Of Consumers Visit Review Sites Because They Want To Buy A Service Or A Product And Wish To Get The Truth About Business Product Or Services.
Review sites are locations that people go to get the facts about a product, service or business . Due to the fact that they have actually already formed a buying decision, users come. The bulk of them (89%) buy within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
Google Accounts For 57.5% Of All Reviews Worldwide
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they check out reviews 'always' or 'really frequently'.
Source: Trust You
30% Of Consumers Feel Positive About A Company Which Answers Online Reviews
Keeping in touch with your clients develops trust. Even something as simple as reacting to their comments and reviews can make them feel valued.
As you might expect, clients who feel this way are happy to spend more cash with a business.
Source: Statuslabs
Unfavorable Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your website. According to online review data, people devote more than five times as long on a website when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
89% Of Consumers Read A Companies Responses To Reviews
Not only do many individuals read the review replies, 30% of them value them highly. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies
Younger people know the value of being informed. User-generated content has an unassailable influence on consumers.
If businesses think of the power of customer reviews over millennials, they will realize what they've been missing out on. Older people are various though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the massive effect user rankings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Users Reading Reviews On A Mobile Device Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. Buying choices are made rapidly.
Online reviews are certainly convincing, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
When customers have to choose a solution provider, reviews have a huge impact on their decision.
Source: DemandGenReport
Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Only 6% Of Customers Do Not Trust Customer Reviews At All
According to customer review statistics, a tremendous 19 percent of consumers constantly trust online reviews and never a make a purchase without reading reviews first.
Source: Statista
60 Percent Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With males being two times as likely to be affected than women.
Reviews and rating statistics reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization
The star rating is the first thing customers see. Still, users pay attention to other elements also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of USA consumers.
Source: Statista
Customers Might Invest 31% More With A Business That Has Great Reviews
Pay attention to this fact. The more detailed other users describe your service or product, the more cash you can charge and customer review statistics show us exactly just how much more.
Source: Martech Zone
98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Website
Typically, 142 million consumers go to Yelp every month. This is as excellent a time as any if you haven't declared your complimentary Yelp business page.
Source: RevLocal
77% Of Clients Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that businesses should to be continuously asking for reviews.
Source: Statuslabs