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71% Of Millennials Search Customer Reviews Of Professional Services
More than half of all people in need of a professional service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to pick a doctor or a legal representative.
Younger people (age 18-35) are a lot more likely to work with an expert based upon online reviews. Just 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters
86 Percent Of Customers Would Consider Composing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the money they invest at your business. They will be prepared to share it if you provide them an excellent experience.
Source: Brightlocal
89% Of Customers Want To Read Reviews Using Their Smart Devices
Be it via an app or a mobile internet browser, everyday people prefer to read reviews on their cell phones.
Source: Statista
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they read reviews 'always' or 'extremely frequently'.
Source: Trust You
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
82 Percent Of Consumers Go To Review Websites Due To The Fact That They Wish To Buy An Item Or A Service And Want To Get The Facts About The Businesses Products And Services.
Users come since they have already formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
83% Of All Young Shoppers Were Asked To Give A Review Recently
Of those invited, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all customers to post a review on their company.
Source: Brightlocal
Most Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends show individuals choose to comment if they had a favorable experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency also.
The share of clients, who pay attention to the number of reviews is presently at 46%.
Source: Brightlocal
Unfavorable Reviews Can Improve Conversion By As Much As 85 Percent
It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review statistics, people spend more than five times as long on a site when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.
Source: Reevoo
77% Of Customers Would Undoubtedly Give A Review If They Were Asked
More than a 35% would post a review to notify others about their customer encounter and 24% would certainly direct their review to the business itself.
Over a 26% would want to submit a review to assist other people with their choice making process.
Source: Podium