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90% Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what people say about very first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
Just 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of companies in fact utilize them.
Although we now know why client reviews are so powerful, a lot of businesses apparently do not.
Source: LsaInsider
Customer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the manufacturer says. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
89% Of Customers Browse A Companies Responses To Reviews
Not only do the majority of individuals read the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
American Shoppers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews
When individuals read reviews, they focus on various aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American customers.
Source: Statista
More Than Half Of Shoppers Aged 25 To 34 Gave Reviews
According to Statista, the younger generations are evidently the more vocal ones.
Source: Statista
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent
One negative review is enough for 35% of a site's visitors to decide not to buy. Three negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who check out consumer reviews, agree that it increases their purchasing confidence.
Companies use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Online Item Reviews About A Product Can Increase Its Conversion Rate By More Than 270 Percent
User review stats show the purchase possibility for a product with five reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
61 Percent Of Local Businesses Have An Average Score Of 4 Or 5 Stars
Overall 2 out of 3 businesses have good and exceptional ratings. Only 5% of companies have a score below 3 stars.
Source: Brightlocal
86% Of Customers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the cash they invest at your business. If you give them a great experience, they will be willing to share it.
Source: Brightlocal
73% Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear people aren't satisfied with ratings alone.
Client reviews make the statistics appear more authentic which is what the prospective consumers are searching for. Almost a third of customers say composed reviews are the only feature that makes them believe the websites' reviews are beneficial and relevant.
Source: Fan and Fuel