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95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers read approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they check out reviews 'always' or 'very frequently'.
Source: Trust You
53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review stats reveal that 63% of customer reviews stay without a response. That's too bad, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
89% Of Buyers Like To Read Reviews Using Their Mobile Phones
Be it through an app or a mobile internet browser, individuals prefer to read reviews on their cell phones.
Source: Statista
Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the producer says. The reason, makers' descriptions are basically ads.
Source: Martech Zone
15% Of Users Don't Trust Businesses Without Having Online Reviews
No trust means no interactions. 15 percent of potential customers won't even consider working with a company they can't discover opinions about.
Source: Statuslabs
90% Of Buyers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to write one.
Source: Martech Zone
52% Of Consumers Rely On A Product More If It Has Negative Reviews As Well
We already touched upon the negative and positive reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are fake. Customers expect to see some negative reviews.
Source: Capterra
86% Of Customers Would Consider Writing A Review For A Business
Your consumers are your most important resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you provide them a good experience.
Source: Brightlocal
72% Of Customers Won't Take Action Unless They Read Some Reviews
No matter how appealing your marketing is, you still require client reviews. There is no other way around it. Clients are still happy to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
74 Percent Of Local Businesses Have At Least 1 Google Review
A single review is far from enough to improve your website's SERP ranking.
Looking at online ratings data, we found out that a company needs to have an average of 40 reviews before people "Award" it with a star.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Top Business Problem
Reputation management stats indicate a company's reputation does not impact simply the clients. Potential team members likewise look at scores and read reviews.
Source: Deloitte
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated material can do miracles in regards to conversions.
A single review can have a massive effect on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44% increase.
Source: RevLocal