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52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Also
We already discussed the positive and negative reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Consumers anticipate to see some negative reviews.
Source: Capterra
77% Of Consumers Would Undoubtedly Post A Review If They Were Asked
More than a 35% would leave a review to advise others about their customer encounter and 24% would undoubtedly direct their review to the company itself.
Over a 26% would be willing to give a review to assist other people with their choice making process.
Source: Podium
A One Star Boost In Score Can Result In A 5% To 9% Increase In Business Earnings
Businesses that treat customers honorably generally prosper, review websites help make sure of that.
Source: Statuslabs
The Typical Review Length Has Become 65% Shorter Since 2010
Nowadays reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet on twitter.
Source: Review Trackers
61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Overall two-thirds of companies have good and exceptional scores. Just 5% of businesses have a ranking listed below three stars.
Source: Brightlocal
Reviews Published On Twitter Can Increase Online Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
63.6% Of Customers Check Out Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.
These online review stats show the basic appeal of a website can only go so far when it concerns trust.
Source: Review Trackers
83% Of All Younger Consumers Were Asked To Give A Review Recently
Of those invited, 80% of clients did give a review. In general, companies have asked 66% of all clients to give a review on their business.
Source: Brightlocal
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can likewise influence our purchasing decisions.
According to social media reviews statistics, Facebook affects more than half of users' purchase decisions.
Facebook reviews stats reveal that 4 out of five users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
73% Of Consumers Think Written Reviews Are More Crucial Than Star And Number Ratings
Online review statistics make it clear individuals aren't satisfied with ratings alone.
Client reviews make the stats appear more genuine which is what the potential clients are trying to find. Nearly a 3rd of customers state written reviews are the only function that makes them believe the websites' reviews are relevant and useful.
Source: Fan and Fuel
71% Of Millennials Search Customer Reviews Of Professional Services
More than half of all people in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to select a lawyer or a physician.
Younger people (age 18-35) are even more likely to work with an expert based upon online reviews. Only 19% of millennials will think about hiring a legal representative without any.
Source: Thomson Reuters
US Buyers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA customers.
Source: Statista
Only 6% Of Consumers Don't Trust Consumer Reviews At All
According to consumer review statistics, a tremendous 19 percent of customers always trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
70% Of Customers Prefer To Discover A Business Via Articles And Reviews, Instead Of Ads
Ads are all well and good, but it's worth attempting a different approach too. Reviews are by far the best way to find the truth about a service or product.
Source: Statuslabs
53% Of Consumers Anticipate Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of client reviews remain without a reply. That's regrettable, because those businesses are losing clients that way.
Source: Review Trackers
When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Element
Stats reveal that reviews were more effective than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
88% Of Executives Regard Reputation Risk As A Leading Business Concern
Reputation management stats show a business's reputation does not impact simply the clients. Potential team members also take a look at ratings and take a look at reviews.
Source: Deloitte
Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of companies really use them.
Although we now understand why client reviews are so effective, most businesses apparently do not.
Source: LsaInsider