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US Buyers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on various elements of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of US customers.
Source: Statista
63.6 Percent Of Customers Visit Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.
When it comes to trust, these online review statistics show the basic appeal of a website can only go so far.
Source: Review Trackers
More Than Half Of Consumers Will Not Use A Business If It Has Less Than A 4 Star Ranking
This stat is among many that show the significance of online scores. Now that news of client satisfaction travels this fast, keeping your clients delighted is more vital than ever.
57 percent of consumers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.
Additionally, 11 percent looked just for services with an ideal five star score.
Source: Brightlocal
More Than Half Of Individuals Aged 25 To 34 Wrote Reviews
According to Statista, the more youthful generations are evidently the more opinionated ones.
Source: Statista
Due To The Fact That They Want To Purchase A Product Or A Service And Want To Get The Facts About The Businesses Items And Services, 82% Of Consumers Check Out Review Sites.
Review websites are places that people go to get the facts about a product, business or service . Because they have already formed a purchase decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
The Typical Review Length Has Actually Become 65% Shorter Since 2010
Now a days reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a twitter tweet.
Source: Review Trackers
67% Of Customers Claim That Reviews Are A "Very Important" Factor When Picking A Solution Provider
When consumers have to select a service provider, reviews have an enormous impact on their decision.
Source: DemandGenReport
77% Of Consumers Would Likely Post A Review If They Were Asked
More than a 35% would leave a review to educate others about their client encounter and 24% would likely direct their review to the business itself.
Over a 26% would be willing to give a review to assist other people with their decision making process.
Source: Podium
53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of client reviews remain without a response. That's regrettable, since those companies are losing consumers that way.
Source: Review Trackers
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also affect our purchasing decisions.
According to social reviews statistics, Facebook impacts the majority of users' purchase decisions.
If it has positive reviews, Facebook reviews stats reveal that four out of five users are most likely to trust a local business.
Source: RevLocal
98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Website
Usually, 142 million customers visit Yelp monthly. This is as good a time as any if you haven't declared your free Yelp business page.
Source: RevLocal
Customer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the manufacturer says. The reason, makers' descriptions are basically ads.
Source: Martech Zone
30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews
Corresponding with your customers builds their trust. Even something like reacting to their reviews and comments can make them feel appreciated.
As you may expect, clients who feel this way are more willing to invest more cash with a company.
Source: Statuslabs