If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use A Company

This stat is among many that show the importance of online scores. Now that news of consumer satisfaction travels this fast, keeping your customers pleased is more vital than ever.

57% of consumers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11% looked just for organizations with a best five star score.

Source: Brightlocal

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review stats put consumers' reviews as the most credible source of suggestions. Online reviews generally carry the very same weight as guidance from family and friends.

Source: Brightlocal

73% Of Customers Believe Client Reviews Are More Vital Than Star And Number Rankings

Online review data make it clear people aren't pleased with ratings alone.

Customer reviews make the statistics appear more genuine which is what the prospective consumers are searching for. Nearly a 3rd of customers state written reviews are the only feature that makes them think the sites' reviews are beneficial and relevant.

Source: Fan and Fuel

88% Of Executives Regard Reputation Risk As A Leading Business Issue

Reputation management stats indicate a company's reputation doesn't impact simply the clients. Prospective team members likewise look at rankings and read reviews.

Source: Deloitte

The Majority Of Consumers Aged 25 To 34 Posted Reviews

According to Statista, the younger generations are reportedly the more vocal ones.

Source: Statista

Buyers Reading Reviews On A Mobile Device Are 127 Percent More Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Purchasing choices are made rapidly.

Online reviews are undoubtedly persuasive, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses

More youthful individuals understand the value of being informed. User-generated material has an indisputable effect on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are different though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

74% Of Regional Companies Have At Least 1 Google Review

A single review is far from adequate to enhance your website's SERP ranking.

Looking at online scores data, we learnt that a business needs to have an average of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

Consumers Could Spend 31% More With A Business That Has Excellent Reviews

Take notice of this statistic. The better other users explain your services or product, the more money you can charge and customer review statistics show us precisely how much more.

Source: Martech Zone

72% Of Clients Won't Take Action Unless They Read Some Reviews

Irrespective of how alluring your marketing is, you still require client reviews. There's no other way around it. Clients are still happy to hear you out, but they rely on other people more.

Source: My Testimonial Engine

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the producer says. The reason, makers' descriptions are generally ads.

Source: Martech Zone

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats show that 63% of client reviews go on without a reply. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

30% Of Clients Feel Positive About A Business Which Reacts To Online Reviews

Keeping in touch with your consumers creates trust. Even something easy like responding to their remarks and reviews can make them feel appreciated.

As you may expect, clients who feel this way are happy to invest more money with a business.

Source: Statuslabs

67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

Reviews have a huge impact on their decision when consumers have to choose a solution provider.

Source: DemandGenReport

Most Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a negative or average one.

Source: Brightlocal

83% Of All Younger People Were Invited To Submit A Review Recently

Of those asked, 80% of clients did leave a review. In general, businesses have asked 66% of all consumers to leave a review on their business.

Source: Brightlocal