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64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out client reviews, concur that it increases their purchasing confidence.
Organizations utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
73 Percent Of Customers Believe Written Reviews Are More Important Than Star And Number Scores
Online review stats make it clear individuals aren't satisfied with ratings alone.
Written reviews make the statistics appear more genuine which is what the potential customers are trying to find. Nearly a 3rd of customers say composed reviews are the only function that makes them believe the sites' reviews are relevant and beneficial.
Source: Fan and Fuel
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they understand the huge effect user rankings have on their business. Unfavorable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
88% Of Executives Judge Reputation Risk As A Leading Business Problem
Reputation management statistics suggest a company's reputation doesn't impact simply the customers. Prospective team members also look at rankings and read reviews.
Source: Deloitte
67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Selecting A Service Provider
When customers have to choose a service provider, reviews have an enormous impact on their decision.
Source: DemandGenReport
89% Of Consumers Read A Businesses Replies To Reviews
Not only do most individuals check out the review replies, 30% of them hold them in high regard. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
Software Reviews Impact Over 98% Of All Buyers
18% of software buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a average or unfavorable one.
Source: Brightlocal
Unfavorable Reviews Can Increase Conversion By As Much As 85%
It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, people spend more than 5 times as long on a site when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
83% Of All Young Clients Were Asked To Leave A Review Recently
Of those asked, 80% of clients did give a review. In general, companies have actually asked 66% of all consumers to give a review on their company.
Source: Brightlocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to buy a new automobile and there are numerous models which fit your requirements. How do you pick the best one for you? Well, you read online reviews.
With the help of other consumers, you manage to select one that works for you. That's how positive reviews convert customers into clients.
Source: Consumer Affairs
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Customers
24% of US buyers consider reviews as 'exceptionally influential'.
To highlight the significance of online reviews and ratings, did you understand that 81% of customers will pay more for a product with reviews and those same clients are likewise willing to accept slower shipping times for such items.
Source: Turntonetworks
63.6% Of Consumers Check Out Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.
When it comes to trust, these online review stats reveal the basic appeal of a website can only go so far.
Source: Review Trackers
Reviews Published On Twitter Can Boost Online Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element
Data reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista