53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of customer reviews stay without a reply. That's too bad, because those businesses are losing clients that way.

Source: Review Trackers

A Lot Of Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends reveal people choose to comment if they had a positive experience, rather than a negative or mediocre one.

Source: Brightlocal

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a new vehicle and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read the reviews.

With the help of other customers, you quickly select one that works for you. That's how positive reviews transform consumers into customers.

Source: Consumer Affairs

49% Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency also.

The share of clients, who pay attention to the variety of reviews is currently at 46 percent.

Source: Brightlocal

Online Item Reviews About A Product Can Raise Its Conversion Rate By An Incredible 270%

User review stats reveal the purchase possibility for a product with five reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

The Average Review Length Has Become 65% Much Shorter Since 2010

Presently reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

Over Half Of Consumers Will Not Use An Organisation If It Has Less Than A 4 Star Ranking

This stat is among lots of that illustrate the significance of online scores. Now that news of client satisfaction travels this fast, keeping your consumers pleased is more important than ever.

57 percent of customers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for businesses with a best five star rating.

Source: Brightlocal

People Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Purchasing choices are made rapidly.

Online reviews are obviously convincing, yet online marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

83% Of All Younger People Were Asked To Give A Review Recently

Of those invited, 80% of customers did leave a review. Overall, companies have actually asked 66% of all consumers to leave a review on their company.

Source: Brightlocal

Customer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

70 Percent Of Consumers Choose To Learn About A Business By Means Of Reviews And Articles, Instead Of Ads

Ads are all well and good, but it's worth attempting a different approach as well. Reviews are without a doubt the best method to find the truth about a product or service.

Source: Statuslabs

88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices

Stats reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses actually make use of them.

Although we now know why consumer reviews are so effective, a lot of businesses obviously don't.

Source: LsaInsider

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars

Typically two-thirds of companies have great and outstanding scores. Just 5% of businesses have a score below three stars.

Source: Brightlocal