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83% Of All Younger Customers Were Invited To Leave A Review Recently
Of those asked, 80% of consumers did post a review. Overall, companies have asked 66% of all customers to leave a review on their company.
Source: Brightlocal
61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars
Overall two-thirds of businesses have exceptional and good ratings. Just 5% of businesses have a score below 3 stars.
Source: Brightlocal
89% Of Clients Review A Companies Reactions To Reviews
Not only do many customers check out the review replies, 30% of them highly value them. Practically 96% read the responses to their own reviews.
Source: Brightlocal
67% Of Customers Report Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
Reviews have an enormous impact on their decision when consumers have to pick a solution provider.
Source: DemandGenReport
49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Buying Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency too.
The share of consumers, who take notice of the number of reviews is currently at 46%.
Source: Brightlocal
73 Percent Of Consumers Believe Customer Reviews Are More Important Than Star And Number Scores
Online review stats make it clear individuals aren't satisfied with scores alone.
Customer reviews make the statistics appear more genuine which is what the would-be customers are looking for. Practically a third of consumers state composed reviews are the only feature that makes them believe the websites' reviews are helpful and appropriate.
Source: Fan and Fuel
More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a site's visitors to decide not to buy. Three negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
83% Of Clients Don't Rely On Advertising
The conventional channels to reach consumers aren't as influential as they utilized to be. The majority of users who no longer trust ads choose to take notice of clients' suggestions online.
Source: Statuslabs
Reviews Published On Twitter Can Help Boost Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Google Accounts For 57.5% Of All Reviews Across The Globe
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews As Well
We already discussed the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. Consumers expect to see some negative reviews.
Source: Capterra
60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Cell Phones Prior To Shopping
In-store shopping is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and rating stats reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses question the integrity of online reviews. Nevertheless, they understand the huge impact user scores have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
Online Product Reviews About A Product Can Amplify Its Conversion Rate By An Unprecedented 270 Percent
User review statistics reveal the purchase probability for an item with 5 reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
86 Percent Of Customers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you give them a good experience.
Source: Brightlocal
90% Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what people state about first impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to write one.
Source: Martech Zone
63.6% Of Customers Visit Google To Check For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review statistics reveal the general popularity of a site can just presume when it pertains to trust.
Source: Review Trackers
Over Half Of Clients Aged 25 To 34 Wrote Reviews
According to Statista, the more youthful generations are evidently the more opinionated ones.
Source: Statista