15% Of Users Don't Trust Businesses Without Any Online Reviews

No trust means no interactions. 15 percent of potential consumers won't even think about doing business with a company they can't find viewpoints about.

Source: Statuslabs

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social media which can also affect our buying preferences.

According to social media reviews statistics, Facebook affects more than half of users' purchase decisions.

Facebook reviews statistics reveal that 4 out of five users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency also.

The share of consumers, who pay attention to the variety of reviews is currently at 46%.

Source: Brightlocal

71% Of Millennials Search Customer Reviews Of Expert Services

Over half of all people in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to pick a lawyer or a physician.

Young people (age 18-35) are even more inclined to work with a professional based on online reviews. Just 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

Favorable Reviews Motivate 68 Percent Of Customers To Choose A Local Business

Given that the large majority of customers read reviews, you'd want yours to be appealing to brand-new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

73 Percent Of Customers Think Client Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear individuals aren't pleased with scores alone.

Written reviews make the stats appear more authentic which is what the would-be clients are trying to find. Almost a third of customers state composed reviews are the only function that makes them think the sites' reviews are pertinent and beneficial.

Source: Fan and Fuel

Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies

Younger people understand the value of being informed. User-generated material has an unassailable influence on customers.

They will recognize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

If A Business Handles Problems Quickly And Effectively, 95% Of Disappointed Clients Will Go Back To A Company

Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there's nothing else a business can do to deal with a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

More Than 4 Negative Reviews About A Company Or Service Might Reduce Sales By 70%

One negative review is enough for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

83% Of All Young People Were Invited To Submit A Review Recently

Of those invited, 80% of customers did post a review. In general, companies have actually asked 66% of all customers to give a review on their company.

Source: Brightlocal

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you provide them a good experience.

Source: Brightlocal

98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site

Generally, 142 million consumers go to Yelp every month. If you have not declared your complimentary Yelp business page, this is as good a time as any.

Source: RevLocal

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Also

We already touched upon the negative and positive reviews and their effect on consumers. However, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. People expect to see some unfavorable reviews.

Source: Capterra