US Shoppers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on different elements of the shopping experience when people read reviews. However according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA clients.

Source: Statista

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Clients Could Invest 31 Percent More With A Business That Has Terrific Reviews

Take note of this fact. The better other users describe your services or product, the more cash you can charge and customer review stats reveal to us exactly how much more.

Source: Martech Zone

86% Of Consumers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they spend at your business. If you give them a great experience, they will be willing to share it.

Source: Brightlocal

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, instead of a unfavorable or mediocre one.

Source: Brightlocal

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Use An Organisation

This stat is one of numerous that illustrate the value of online rankings. Now that news of client satisfaction travels this fast, keeping your customers pleased is more important than ever.

57 percent of consumers have looked for business with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked just for organizations with a perfect five star score.

Source: Brightlocal

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'always' or 'really frequently'.

Source: Trust You

Software Application Reviews Influence Over 98 Percent Of All Purchasers

18% of software application buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

82% Of Customers Go To Review Websites Because They Wish To Purchase A Product Or A Service And Want To Get The Facts About The Businesses Product Or Services.

Users come because they have currently formed a purchase decision. The bulk of them (89%) buy within a week of their visit.

Source: RevLocal

Favorable Reviews Motivate 68% Of Consumers To Use Local Businesses

Because the huge bulk of customers check out reviews, you'd want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Customers

24% of US buyers consider reviews as 'exceptionally influential'.

To show the value of online reviews and scores, did you know that 81 percent of customers will pay more for a product with reviews and those same consumers are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

89% Of Clients Review A Businesses Feedback To Reviews

Not only do most clients read the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

A Solitary Business Review Can Raise Its Conversions By 10%

Online review statistics reveal user-generated material can do wonders in terms of conversions.

A single review can have a substantial effect on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can offer a mind-blowing 44% boost.

Source: RevLocal

73 Percent Of Customers Believe Customer Reviews Are More Crucial Than Star And Number Ratings

Online review data make it clear individuals aren't satisfied with scores alone.

Customer reviews make the statistics appear more genuine which is what the prospective customers are searching for. Practically a 3rd of customers say composed reviews are the only function that makes them think the websites' reviews are useful and relevant.

Source: Fan and Fuel

Online Item Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent

User review stats show the purchase probability for an item with 5 reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center

A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Income

Businesses that treat consumers honorably normally prosper, review websites help make sure of that.

Source: Statuslabs

95% Of Dissatisfied Customers Will Return To A Business If A Company Manages To Solve Problems Rapidly And Efficiently

Clients do not expect you to be perfect. They do expect you to deal with things when they go wrong. If there is absolutely nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

53% Of Customers Expect Businesses To Reply Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of consumer reviews remain without a reply. That's regrettable, because those businesses are losing consumers that way.

Source: Review Trackers