73% Of Consumers Think Client Reviews Are More Crucial Than Star And Number Scores

Online review stats make it clear people aren't pleased with ratings alone.

Written reviews make the statistics appear more genuine which is what the would-be customers are looking for. Almost a 3rd of customers state composed reviews are the only function that makes them think the sites' reviews are relevant and helpful.

Source: Fan and Fuel

77% Of Individuals Don't Rely On Reviews That Are Older Than Three Months

Clients don't care how great your service or product was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends reveal people prefer to comment if they had a positive experience, rather than a negative or average one.

Source: Brightlocal

30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews

Keeping in touch with your customers establishes trust. Even something easy like reacting to their reviews and comments can make them feel valued.

As you might anticipate, clients who feel this way are happy to invest more cash with a business.

Source: Statuslabs

61 Percent Of Local Businesses Have A Typical Rating Of 4 To 5 Stars

Generally two-thirds of companies have exceptional and good rankings. Just 5% of businesses have a ranking below 3 stars.

Source: Brightlocal

83% Of All Young Customers Were Asked To Post A Review Recently

Of those invited, 80% of clients did submit a review. In general, businesses have actually asked 66% of all clients to post a review on their business.

Source: Brightlocal

Positive Reviews Motivate 68% Of Customers To Choose Local Businesses

Because the vast majority of consumers read reviews, you'd want yours to be appealing to new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Factor

Data reveal that reviews were more successful than Television ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

89% Of Clients Review A Businesses Feedback To Reviews

Not only do many consumers check out the review replies, 30% of them highly value them. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

The Typical Review Word Count Has Become 65% Shorter Since 2010

Now a days reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of a tweet.

Source: Review Trackers

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management stats show a company's reputation does not affect just the clients. Prospective team members likewise take a look at ratings and read reviews.

Source: Deloitte