88% Of Executives Judge Reputation Risk As A Top Business Problem

Reputation management statistics show a company's reputation doesn't impact simply the consumers. Potential team members likewise look at scores and take a look at reviews.

Source: Deloitte

30% Of Customers Feel Favorable To A Company Which Responds To Online Reviews

Keeping in touch with your customers creates trust. Even something as simple as responding to their comments and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are happy to spend more money with a company.

Source: Statuslabs

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of customers, who take notice of the number of reviews is presently at 46 percent.

Source: Brightlocal

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Also

We already discussed the negative and positive reviews and their effect on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

Just 6% Of Consumers Do Not Rely On Client Reviews At All

According to client review data, a whopping 19% of customers constantly rely on online reviews and never ever a purchase without reading reviews initially.

Source: Statista

Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are basically ads.

Source: Martech Zone

Buyers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done much faster. Therefore, purchasing decisions are made quickly.

Online reviews are certainly convincing, yet online marketers haven't always come to value the power of them.

Source: Martech Zone

83% Of Customers Do Not Rely On Advertising

The conventional channels to reach customers aren't as influential as they used to be. Most users who no longer trust advertisements pick to take note of consumers' recommendations online.

Source: Statuslabs

70% Of Customers Prefer To Discover A Business By Means Of Reviews And Short Articles, Instead Of Ads

Ads are all well and good, however it deserves trying a different approach as well. Reviews are by far the very best way to find the truth about a product or service.

Source: Statuslabs

67% Of Consumers Claim Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider

When customers have to select a service provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read client reviews, concur that it increases their buying confidence.

Companies use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista