Google Represents 57.5 Percent Of All Reviews Across The Globe

Google is in the lead here, followed by Facebook as a remote second.

Here are the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

71% Of Millennials Browse Consumer Reviews Of Professional Services

Over half of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to choose a lawyer or a physician.

Young people (age 18-35) are even more likely to employ a professional based upon online reviews. Only 19% of millennials will consider working with a legal representative without any.

Source: Thomson Reuters

72 Percent Of Customers Won't Take Action Before They Read Some Reviews

Regardless of how alluring your marketing is, you still require customer reviews. There's no way around it. Consumers are still happy to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars

Overall 2 out of 3 businesses have great and outstanding scores. Just 5% of companies have a score below three stars.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read consumer reviews, concur that it increases their purchasing confidence.

Businesses use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star rating is the first thing customers see. Still, users pay attention to other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of US consumers.

Source: Statista

53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of client reviews go on without a response. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices

Data reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management statistics suggest a business's reputation doesn't impact simply the customers. Potential employees likewise take a look at rankings and read reviews.

Source: Deloitte

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Business

This stat is one of many that illustrate the importance of online ratings. Now that news of consumer complete satisfaction travels this quick, keeping your clients delighted is more vital than ever.

57% of consumers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11% looked only for businesses with a perfect five star score.

Source: Brightlocal

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the enormous impact user ratings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Customer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

98% Of Yelp's Visitors Purchased From A Business They Discovered On The Website

Typically, 142 million consumers visit Yelp each month. This is as good a time as any if you have not declared your complimentary Yelp business page.

Source: RevLocal

If A Company Manages To Fix Issues Rapidly And Effectively, 95% Of Disappointed Clients Will Return To A Business

Customers don't expect you to be perfect. When things go wrong, they do expect you to resolve things. If there's absolutely nothing else a business can do to deal with an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday